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Install plugins and import demo failed - by Yohance L

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: bingdianfeishui
    Yohance L
    Participant
    January 9, 2021 at 16:30

    1. Plugins installation from “Plugins Installer” failed with tips:
    Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com
    2. So I installed xstore core manually, but it’s always loading after I click demo’s IMPORT button, no installation guide window shows.

    #267522 Copied Theme version: 7.2.3
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2021 at 19:14

    Hello,

    Thanks for contacting us.
    1) In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here -https://www.8theme.com/downloads/
    2) Please check this topic – https://www.8theme.com/topic/i-cant-install-demo/ ,
    and try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

    Regards

    #267551 Copied
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