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Installation error it says error not completed

This topic has 5 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

muhammad

Participant

February 8, 2025 at 19:37

its stoped like this dont want to complete for 15 min then it says error like in the pic

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#433769 Copied Theme version: 9.4.7

4 Answers

Rose Tyler

Support staff

February 9, 2025 at 08:16

Hello,

Thank you for contacting us and for using XStore.

Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#433780 Copied

muhammad

Participant

February 9, 2025 at 12:40

thank you..
i have another problem, when I install this demo the every size of every text and picture change and every this stick with each other like this i hope to fix it and tell how to make it myself to do it in the future.. thank you

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Rose Tyler

Support staff

February 9, 2025 at 13:12

Hello,

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
Navigate to Elementor > Tools > Regenerate CSS & Data.

Warm Regards,
The 8Theme Team

#433826 Copied

Andrew Mitchell

Support staff

February 9, 2025 at 15:05

Dear muhammad,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Installation error it says error not completed

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