This topic has 4 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow
Hi
I am trying to Instal Xstore but I have the error:
“Plugin installation failed, destination folder already exists”
Please help.
I have to precise that we have deleted in the ftp the 2 plugins that was marked in red but still same problem.
Hello,
Try to install the plugin via FTP, an archive of the latest version you can download from this page – https://www.8theme.com/downloads/
Or provide URL, temporary wp-admin, and FTP access, and we will help you.
Regards
Hi
Thanks
We have tried to upload as requested but we had the error:
1 files failed to upload
File(s) class-vc-wxr-parser-plugin.php failed to load:
Bad configuration
Hello,
Which one of bundled plugins are you trying to install?
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
Regards
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