Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2015 at 11:02

    Hello,

    I’ve added this code in custom.css to show vimeo and google-plus icons:

    .icon-google-plus:before {
        content: "\f0d5";
        font-family: FontAwesome;
    }
    
    .icon-vimeo:before { 
       content: "\f27d";
       font-family: FontAwesome;
    }

    But vimeo icon isn’t added in our list in the file theme-functions.php. You need to edit the file wp-content/themes/legenda/framework/theme-functions.php (line 4615) and add this code for vimeo icon: "vimeo".

    Please clarify what image you can’t center. Show us a screenshot.

    Unfortunately it can’t be changed. However you can remove “Boutique” page in Woocommerce > Settings > Products tab > Display > Shop page and add needed elements from Visual Composer editor to your page in the order you want.

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    August 22, 2015 at 12:09

    Hi, thank you.
    I ll try all.

    For center pict: (the last pict of the post “donuts pict”
    https://aitoguerriersdupacifique.com/firi-firi/

    But i ve a lot pict to center.

    Thank you

    Avatar: sebdicam
    sebdicam
    Participant
    August 22, 2015 at 12:25

    – I add vimeo code, but nothing happen.
    – All these icons don’t appears on safari.
    (where and how i have to put links for this icon?)

    – Could explain me how et-col works? Because, for me, col=column. In your video tutorial you have a menu with 2 categories+ 1 pict (3 columns) and you put et-col4 (4 columns?).
    I tried to put the same+ submenu above pict (to be bigger), but when i update the menu, my submenu above pict disapear.
    Thank you

    Avatar: sebdicam
    sebdicam
    Participant
    August 22, 2015 at 12:43

    I removed my shop page from woocommerce. I add widgets ( catergory and product) on my page with visual composer..i see only the first one.
    I asked for 4 columns, i have only 3…

    More i come near the end, more i have problems…

    Avatar: sebdicam
    sebdicam
    Participant
    August 22, 2015 at 19:00

    Please, all you asked me to do does’nt works.
    – vimeo icon
    – social link doesn’t work

    Facebook: https://www.facebook.com/AitoGuerriersDuPacifique
    Vimeo: https://vimeo.com/aitoguerriersdupacifique
    Twitter: https://twitter.com/aitodupacifique
    Google+: https://plus.google.com/u/0/+Aitoguerriersdupacifique986987988
    And i would like to know where you install them.

    Please have a look on my menu. Could you explain me how et-col works? Because, for me, col=column. In your video tutorial you have a menu with 2 categories+ 1 pict (3 columns) and you put et-col4 (4 columns?).
    I tried to put the same like you + submenu above pict (to be bigger), but when i update the menu, my submenu above pict disapear.

    -And finally: to center a pict in blog. (look posts above)

    – I want 4 colums for category in shop page (i wrote 4) but i have 3.

    – I should buy the chat because yours does’nt works.

    They are the last main problems i have. But now i think i have to wait monday and monday my website suppose to be ready.

    Avatar: sebdicam
    sebdicam
    Participant
    August 23, 2015 at 21:32

    Hi,
    some more questions.
    – Website doesn’t load on mobile.
    – On home page footer pict bank card, i put it off the card discover put still there.
    – Is it possible to have white background in blog (only where i’m writing the post) ?
    – In home page, just above slider (social icon, maeva and contactez-nous) presentation isn’t like yours, could you put correctly?

    Please, my website have to be ready tonight (monday)
    Thank you.

    Avatar: lugas
    lugas
    Participant
    August 24, 2015 at 02:19

    hello support team, i want to ask where is the menu to edit the footer logo legenda and text WordPress Demo Store at the bottom of themes? thank you

    Avatar: lugas
    lugas
    Participant
    August 24, 2015 at 02:44

    Hello,
    Can you help me how can i upload my own font? Because i can not find my font on the list. Thank you.

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 06:42

    New login

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 10:21

    Hello @lugas,

    You have to recreate the footer to be able to edit it:
    https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    How to add your own fonts you can read here:
    https://www.8theme.com/blog/how-to-add-custom-fonts-in-wordpress-themes/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 10:23

    Hello @sebdicam,

    New login details are incorrect. Please check them and provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 10:35

    Hello,

    Sorry, informations you need in private.
    Thank you.
    Sébastien

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 11:46

    Hello @sebdicam,

    As I see site is loading on mobile:
    http://storage1.static.itmages.com/i/15/0824/h_1440411219_1221236_24e096de1c.png
    Please clarify your problem.

    Do you want to remove all cards or just one?
    If you want to remove card “Discover” from the footer 1st column you need edit the file wp-content/themes/legenda/images/assets/paypal.png as all cards are placed in one image. You have to use some image editor in this case.

    Please show on a screenshot where exactly you want to set white background on Blog page.

    I’ve changed the code above the slider to this one:

    <div class="custom-info-block a-left">Suivez-nous: <i class="icon-vimeo"> </i><i class="icon-twitter"> </i><i class="icon-facebook"> </i><i class="icon-google-plus"> </i><i class="icon-instagram"></i></div>
    <div class="custom-info-block a-center"><a href="#">MAEVA - BIENVENUE - WELCOME !</a></div>
    <div class="custom-info-block a-right"><a href="#">Contactez-nous en direct 24/7 via le chat</a></div>

    Please check it now.

    “et-col*” sets the width of the column in drop down menu, it doesn’t affect columns amount. If you want a column wider you can set class “et-col4” for your submenu item, or if you want to make a column thinner you can add class “et-col2”, for example.

    To center the image in post try to use this code in custom.css:

    .wpb_single_image img {
       width: 100%;
    }

    I’ve added this code in custom.css to get 4 categories per row in your shop page:

    .product-category {
        width: 23% !important;
        display: inline-block !important;
        clear: none !important;
    }
    
    .product-category.last {
        margin-left: 2.5641% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 12:02

    Hello Eva,

    Thank you.

    – I delete the card i want like you said. Thanks
    – Yesterday, i try to connect on my mobile since one hour, i could’nt. Now it’s ok.
    – Thank you for the code above slider. Perfect.
    – 4 categories columns: perfect thanks.
    – To center pict in blog, i tried the code, does’nt works.
    – Thank you for explanations about col.It’s more clear now.
    – Where i ve to put social link from my head menu?
    – Vimeo icone doesnt works even i put in on.
    – For white background in blog: https://aitoguerriersdupacifique.com/aito-guerriers-du-pacifique-naissance-dune-marque/
    Is it possible to make it under and the title of each post: Aito, Guerrier du Pacifique: une marque est née
    Posted on août 23, 2015 at 9:49 by Aito Guerrier du Pacifique / Aito

    -For mobile is it possible to have “Menu” instead of the 3 traits?

    thank you Eva.
    Almost finished.
    Sébastien

    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 12:08

    Hello @sebdicam,

    We couldn’t connect via FTP with the credentials you provided.
    Please give correct FTP login details.

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 12:36

    Too many login and password to remember. Sorry.
    have a look in private.
    thank you

    Please, contact administrator
    for this information.
    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 17:34

    Hello,

    Above you have the ftp code.
    Please, could you explain to me why on this following link, flags are not in good place? (polynésie and wallis and Futuna) https://aitoguerriersdupacifique.com/categorie-produit/tane-pour-lui/accessoires-t/drapeaux/
    Thank you

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 20:34

    Hello, some persons using safari & chrome don’t see the social icons in header and have 2 small icons under credit card (botton of home page.)
    Any idea?
    Thanks
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    August 24, 2015 at 20:52

    We don’t see the product advices from clients: black font on black background.
    https://aitoguerriersdupacifique.com/produit/dvd-aito/
    Thanks

    Avatar: lugas
    lugas
    Participant
    August 25, 2015 at 07:35

    Hello, i need help to import home page only from themes XML_data, i have import the data and follow the instruction but it doesnt show same as the instruction.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2015 at 07:55

    Hello @lugas,

    Please specify what version you want to import.

    Best regards,
    Jack Richardson.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 25, 2015 at 08:22

    Hello @sebdicam,

    Use this css code to change comments color:

    #reviews .comment_container p {
        color: white;
    }

    Use this code to align product categories:

    .span4.product-category {
        margin-left: 2% !important;
    }

    To change background color for blog post add this code in custom.css:

    .post-single {
       background-color: white;
    }

    I’ve edited the code for social icons and added [share] shortcode http://storage1.static.itmages.com/i/15/0825/h_1440487179_8182793_917d73a596.png and this css code in custom.css:

    .share-title {
        display: none;
    }
    
    .etheme-social-icons {
        float: right;
        width: auto;
    }

    Now you can add code for other icons and add your social links in wp-content/themes/legenda/framework/shortcodes.php (line 1258).

    Regards,
    Eva Kemp.

    Avatar: sebdicam
    sebdicam
    Participant
    August 25, 2015 at 08:41

    Hello Eva,

    – comments color: done. Thanks
    – align my flags categories doesn’t works
    – white background for blog doesn’t works
    – Link for social icone: i don’t want for sharing post, i want a link for all my social page (you did good for facebook icon). I don’t need pinterest but vimeo. And possible grey icon but color when you select it.
    – Still problem with safari, don’t see the social icon and 2 small blanck icon under credit card on botton of homepage.
    – I can’t find solution to align center pict in visual composer
    -For mobile is it possible to have the word “Menu” instead of the 3 traits?

    Thank you.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    August 25, 2015 at 08:46

    The white background for blog works suddenly. Thank you. Possible to have margin inside? text is to close border. Thank you.

    Avatar: lugas
    lugas
    Participant
    August 25, 2015 at 08:46

    Hello @Jack Richardson,
    I need to import the home page for the theme version 4 – children toys. I really appreciate for your help.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2015 at 11:15

    Hello @lugas,

    Please check your home page now.
    Unfortunately slider can’t be imported because of the error: “Fatal error: Call to a member function getStream() on a non-object”. Please update Revolution Slider plugin https://www.8theme.com/download-plugins/ and let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2015 at 12:28

    Hello @sebdicam,

    As I see categories are shown fine:
    http://storage4.static.itmages.com/i/15/0825/h_1440497831_5003057_8935cb68b9.png
    Please clear browser cache and check.

    Please show a screenshot where exactly you want to add margin value in Blog page.

    Cards aren’t shown in footer because you don’t have images visa.png, mastercard.png in the directory wp-content/themes/legenda/images/assets, so remove the code for these cards from the footer section.

    Please show us a page where you can’t center an image.

    I’ve edited the file header.php to add “Menu” text, I’ve edited the line 221:
    <div class="menu-icon hidden-desktop"><!--<i class="icon-reorder"></i>-->Menu</div> and commented the code <i class="icon-reorder"></i>. Also this code has been added to custom.css:

    @media (max-width: 767px){.header .menu-icon {
        left: 0px !important;
    }}
    @media (max-width: 979px){.header .logo {
       padding-left: 100px;
    }}

    Please check mobile menu now.

    I’ve updated some files in wp-content/themes/legenda/css directory and vimeo icon is shown now.

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    August 25, 2015 at 12:59

    Hello Jack,

    – For categories, i changed order and now it’s ok…weird.

    – For blog margin: http://i57.tinypic.com/dyt1xe.jpg (and i ask you on the screenshot how o change the color of author too)

    I like very much with the white background i would like for this normal page too please: https://aitoguerriersdupacifique.com/synopsis-du-film/

    – Thank you for “menu” text. It’s better. Could do little smaller? please.

    – Vimeo: perfect thank you.
    Is t possible to have all grey the social icone (like before) but orange when you do selection?

    – on safari we dont see social icons.

    – For cards, i have the picts of 3 cards, i put it off one (discovery) 2 days ago. On firefox all is perfect but on safari i have 2 blanck icones under the 3. (on footer, i have 3, it’s correct)

    – How can i do like you there text with border: https://www.8theme.com/demo/legenda3/sidebar-right/

    – to center pict: you see on this page : https://aitoguerriersdupacifique.com/firi-firi/
    the 2 bigger pict are not in center.
    Or if i want to align pict on the righ or the left like the 2 pict of this page: https://aitoguerriersdupacifique.com/aito-la-legende/
    Any idea?

    Thank you for your time.
    Sébastien.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2015 at 15:05

    Hello @sebdicam,

    I’ve added this code in CSS block of Visual Composer editor to change background color for the page you wanted:
    http://storage3.static.itmages.com/i/15/0825/h_1440509997_3478841_b63782d3d3.png

    To add space for single posts content use this code in custom.css file:

    .post-single {
        padding-right: 10px;
        padding-left: 10px;
    }
    .post-single .post-images {
        width: 870px;
        margin-left: -10px;
    }

    To decrease size of “Menu” text use this css code:

    @media (max-width: 979px) {.header .menu-icon {
       font-size: 17px;
    }}

    Add this code in custom.css to change icons color:

    .custom-info-block.a-left span {
      color: grey !important;
    }
    
    .custom-info-block.a-left span:hover { 
      color: #af5e25 !important;
    }

    Is Safari browser updated to the latest version? Please show a screenshot what you see instead of the icons.

    I’ve removed this code in Static Block “Footer 2”:

    <a href="#"><img src="[template_url]/images/assets/mastercard.png" alt="" /></a>
    
    <a href="#"><img src="[template_url]/images/assets/visa.png" alt="" /></a>

    Please check footer now.

    To add text with border you can use this shortcode [blockquote]Your text[/blockquote] in Text editor.

    The images in your post can be set to full width to fill the container, try to use this code in custom.css:

    .wpb_single_image img {
       width: 100% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    August 25, 2015 at 16:24

    Jack,

    – Margin for single post: done
    – White background for page: done
    – color icon homepage: done
    Thank you!

    – Safari: i have the last update. Blank icon disapear : tks, but no social icon:
    http://i62.tinypic.com/1fz2a0.jpg

    -Is it possible to have “menu” text” on mobile more on the left? Now, it’s on the logo
    – For center image, i don’t want in full width, just center the original.

    – For block, i have something weird: http://i59.tinypic.com/347h3pe.jpg

    Thank you Jack

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