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Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

Belveder

Participant

February 18, 2016 at 14:57

Hi, I just start an installation and faced a problem, may someone know how to deal with problem

Thank you

Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

#113686 Copied

Jack Richardson

Support staff

February 18, 2016 at 15:17

Hello @Belveder,

You shouldn’t worry about this notice. It won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Best regards,
Jack Richardson.

#113689 Copied

1b9670723429

Participant

March 3, 2016 at 00:14

hi about message https://www.8theme.com/topic/installation-issues-fixes-read-first/page/35/#post-111531

Please, contact administrator
for this information.

#115905 Copied
Robert Hall

Support staff

March 3, 2016 at 12:05
Hello @1b9670723429,

1) I’ve added this code in custom.css file. Please check.
```
.product-category .mask-container .block-mask .mask-content a:first-child{
display:none;
}
```
2) Please update the theme to the latest version and check issue with price.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
Regards,
Robert Hall
#115954 Copied
1b9670723429

Participant

March 3, 2016 at 19:41

the problem with the price still remains

#116038 Copied

Jack Richardson

Support staff

March 4, 2016 at 10:41

Hello @1b9670723429,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#116124 Copied

1b9670723429

Participant

March 4, 2016 at 12:57

are you kidding? I gave you access 2 days ago.

Please, contact administrator
for this information.

#116157 Copied

1b9670723429

Participant

March 4, 2016 at 14:41

I myself decided to issue currency. How can I get a discount? This product is not worth so much money.
Everything works crooked, sloppy, everything you need to finish.

#116177 Copied

Roberts

Participant

March 5, 2016 at 11:24

There’s </div> code error in your form-checkout.php template. Please fix in next update

#116265 Copied Theme version: 2.11 WooCommerce version: 2.5.2

paperinik

Participant

March 8, 2016 at 22:04

Hi, I’ve bought Legenda for Magento and I’m very happy with it so I’ve decided to buy it even for my WordPress website.
This time unfortunately I’m facing some problems. (I’m not a first-timer and I think that doing a fresh install everything should go just fine without any issue, that’s why I’m writing here).

My setup: – MAMP Pro – WordPress fully updated to v4.4.2 – Install of Legenda goes just fine (no WooCommerce as I don’t need it this time) – Install of plugins goes fine too – Import of Revoution slider goes fine – When I try to import “corporate” demo It takes forever and then prints a long list of “Failed importing….”. After 1 second the page refreshes and the list disappears. (The first time I didn’t even notice it!)

On the homepage I get and error saying that there isn’t any “full_width” slider. I’ve renamed the “home” slider to “full_width” and solved it. But the fact is that I had to do that because I didn’t find the tag for the slider in the home Page, even using the visual builder.

I have no problem to do a clean install and/or send you any additional info.

Could you help me with it?

Please, contact administrator
for this information.

#116538 Copied Theme version: 2.11 WooCommerce version: Not installed/not needed

Jack Richardson

Support staff

March 10, 2016 at 11:25

Hello @paperinik,

Please upload your site to some web host and provide us with FTP/WP Dashboard credentials.
Just to clarify: you need assistance with demo data installation and slider, don’t you?

Best regards,
Jack Richardson.

#116806 Copied

Jack Richardson

Support staff

March 10, 2016 at 11:31

Hello @Roberts,

Could you please be more specific?
What “div” error do you mean?

Thank you.
Best regards,
Jack Richardson.

#116809 Copied

1b9670723429

Participant

March 10, 2016 at 23:38

Why can not I change the font? I choose different fonts, save the changes. I went to the site – the font has not changed.

I want the font PT Sans

Please, contact administrator
for this information.

#116942 Copied

1b9670723429

Participant

March 10, 2016 at 23:44

and if you can fix it, write what you have done for this.

#116943 Copied

Jack Richardson

Support staff

March 11, 2016 at 10:02

Hello @1b9670723429,

Where did you select font family?
As I see in Theme Options > Typography you selected font “Open Sans” http://storage4.static.itmages.com/i/16/0311/h_1457686846_3841264_410c54455d.png and it’s shown on your site http://storage7.static.itmages.com/i/16/0311/h_1457686911_5977955_f0cc7826b6.png .

Best regards,
Jack Richardson.

#116976 Copied

sebdicam

Participant

March 19, 2016 at 10:40

Hello,

Could you give me the code to change the text color “choix des options”
https://aitoguerriersdupacifique.com/categorie-produit/pret-a-porter/homme-pret-a-porter/blouson-aito/

Thank you
Sébastien

#118086 Copied
Eva Kemp

Support staff

March 20, 2016 at 09:07
Hello @sebdicam,

Please add this code in custom.css:
```
.button.product_type_variable {
    color: red !important;
}
```
Regards,
Eva Kemp.
#118135 Copied
sebdicam

Participant

March 20, 2016 at 09:13

Hello Eva,
not the color of the button, the text of font “choix des options”, the font inside the button. I would like white.
Thank you
Sébastien

#118136 Copied
Eva Kemp

Support staff

March 20, 2016 at 11:11
Hello @sebdicam,

To change text color you need use this code:
```
.button.product_type_variable {
    color: white !important;
}
```
Regards,
Eva Kemp.
#118140 Copied
sebdicam

Participant

March 20, 2016 at 11:15

Perfect, thank you Eva.
Have a good week end.
Sébastien

#118141 Copied

Eva Kemp

Support staff

March 20, 2016 at 11:23

Hello @sebdicam,

You’re welcome.
Have a great weekend too.

Regards,
Eva Kemp.

#118143 Copied
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