Installation Issues & Fixes (Read First)

Here it is.
Best regards

Hello,
Thanks a lot for your help.
Do you have any clue of what has already declared that Taxonomy_Metadata ? Is it another plugin? Or my previous theme?
(I am just asking the question to be able to sort this issue forever).
Thanks again !

Hello,

Thanks for your answer.
My host does not currently hold a log file. I will try to use the WordPress debug tool (if you know how to set it up, please do not hesitate… even though I am absolutely aware this is out of scope of your support, and I will definitely understand if you cannot give the information).
I will anyway let you know if i find where this issue is, in order to help you solve it.

Is it however possible that you create a fix in a future release, to test if the Taxonomy_Metadata has been declared, before declaring it again? It would avoid hassle for me, trying to find which plugin is in conflict.

Thanks again !

Best regards,
Nathalie

Hey, I’ve installed Legenda and everything seems to be working great, except it’s not working with one plugin that i have always used with WooCommerce. The plugin is called ‘PDF Invoices’ by Add-On Enterprises.

Everytime I go to ‘Download PDF’ for an order in WooCommerce I get the following error:

Fatal error: Uncaught exception ‘DOMException’ with message ‘Invalid Character Error’ in /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/TreeBuilder.php:3169 Stack trace: #0 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/TreeBuilder.php(3169): DOMElement->setAttribute(‘size”2″‘, ”) #1 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/TreeBuilder.php(1065): HTML5_TreeBuilder->insertElement(Array) #2 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/Tokenizer.php(2417): HTML5_TreeBuilder->emitToken(Array) #3 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/Tokenizer.php(708): HTML5_Tokenizer->emitToken(Array) #4 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/include/dompdf.cls.php(466): HTML5_Tokenizer->parse() #5 /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/classes/clas in /home/aiza/public_html/wp-content/plugins/woocommerce-pdf-invoice/lib/dompdf/lib/html5lib/TreeBuilder.php on line 3169

Before you suggest speaking to the plugin developer, I already have numerous times before coming to you and we figured that this issue only happens when we activate the Legenda theme. I tried with over 10 other themes and am not getting this error anywhere else.

It’s certainly not a plugin related issue and I need to know what should be modified/changed in order for this to work. This is a necessity of mine for the website because it allows me to send out invoices to my customers.

Please let me know how this can be resolved, your help is much appreciated.

Thank you

Hello!
I’ve just baught the theme on themeforest.net and i’ve been trying to install it for a while now, and I can’t seem to find out why my admin won’t work.
I’ve done the following:
1. WP update to the most recent version
2. Fresh woocommerce install
3. Install via wp-admin failed, so I have installed it via FTP
4. When activating the theme I can’t access anything in the wp-admin except the dashboard and theme options.

I have disactivated all the pluggins except woocommerce and wp importer.
I have provided you with the access credentials below.

Thank you!

Is it safe to update WP to newest 3.9.2 version?
Thanks in advance

Worked like a charm

Thank you!

Hello,

I downloaded Legenda and worked on it on Mamp (changed a little bit of css etc.)
Now I am ready to upload it to the webpage via an FTP client (I am using File Zilla)… Everything works fine… Now I am almost ready to launch but there is one problem occurring while accessing the domain it says:

+++++++++
[02-Sep-2014 08:29:22 UTC] PHP Fatal error: Call to undefined function etheme_get_page_sidebar() in /home/foodandc/public_html/wordpresstest/wp-content/themes/Legenda_Ecommerce_Responsive_WordPress_Theme/legenda/page.php on line 6
[02-Sep-2014 08:29:26 UTC] PHP Fatal error: Call to undefined function etheme_get_page_sidebar() in /home/foodandc/public_html/wordpresstest/wp-content/themes/Legenda_Ecommerce_Responsive_WordPress_Theme/legenda/page.php on line 6
++++++++++

I although never opened the page.php document, so I don’t know what could be wrong with it…

My hosting company answered me:
the php version in the server is 5.4 and you will need to make sure the scripts are compatible with that version. If it is a code error or the file where etheme_get_page_sidebar is not uploaded or in a wrong path .

So my questions is how can I change to make it work?
Thank you very much for your response!

Hi there,
Can you please help me it is urgent as I have requests to fulfill of the website but it has crashed the following message appears on my screen:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@london-cool-line.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Can you help?
Thanks

Hello,

What the last change do you made in your website? Please clarify us with more details.

Regards,
Robert Hall.

One last thing my calendar page works

http://pitsandbieces.com/calendar/

My reply is below, Thanks!

Thank you, more info is appearing now, but I do not see the Demo Data show up.

And it still says, “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

Do I need to install Demo Data, or is this a WooCommerce issue?

Hello @pitsandbieces,

Yes, you need install demo data as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation

Concerning the warning, you shouldn’t worry. It won’t affect your site work. We’ll fix it in our next update.

Sorry for inconveniences.
Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.