This topic has 711 replies, 86 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp
Themeforest sent me an email telling me there were an upgrade available.. so i went downloading and installing it on my site vía FTP… and now my site is white¡… i mean.. theres nothing to show, i cant log in the admin área!…
Please HELP!
i really dont know what happen, what went wrong and what can i do!
Hello @Fred,
Please provide us with the correct credentials for FTP as we are unable to log in with the current ones.
Thank you.
Regards,
Eva Kemp.
here it is
Hello,
I updated our website in our staging area and I get these warnings on my product-category pages. I went through the rest of the site and it only seems to be on those pages.
Warning: strpos() expects parameter 1 to be string, array given in /home/staging/public_html/wp-includes/shortcodes.php on line 196
Warning: preg_split() expects parameter 2 to be string, array given in /home/staging/public_html/wp-includes/formatting.php on line 227
Warning: Invalid argument supplied for foreach() in /home/staging/public_html/wp-includes/formatting.php on line 229
Warning: implode() [function.implode]: Invalid arguments passed in /home/staging/public_html/wp-includes/formatting.php on line 279
—–
Can you give me some suggestions to repair this issue?
Thank you..
Hello @joekustom,
Please provide us with the login details to wp-admin panel and FTP in Private Content to check.
Thank you.
Regards,
Eva Kemp.
Hello @Fred,
I’ve updated the theme.
Please check it now and clear browser cache before.
Regards,
Eva Kemp.
Eva,
Did you receive my information that you requested?
Hello @joekustom,
Sorry, but no. Where did you send it?
Please insert the details in the Private Content for this topic. It will be visible only for administrators.
Thank you.
Regards,
Eva Kemp.
Here is the information you requested. Please let me know if you received it.
Hello,
I’ve checked your site and haven’t found any errors.
Have you fixed it already?
If not please provide us with the direct link.
Regards,
Eva Kemp.
Please take a look.
Hello,
I’ve fixed the problem for the category you provided.
To correct all categories you need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.
Regards,
Eva Kemp.
Thank you so much!
Hello @joekustom,
You’re welcome.
Regards,
Eva Kemp.
i get the error:
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB.
I just spoke to hostgator and they said that the memory is set to 126mb?how can i fix it?
on the top of the page im receiving this:
Warning: strpos() expects parameter 1 to be string, array given in /home3/milasash/public_html/wp-includes/shortcodes.php on line 196
Warning: Cannot modify header information – headers already sent by (output started at /home3/milasash/public_html/wp-includes/shortcodes.php:196) in /home3/milasash/public_html/wp-includes/option.php on line 750
Warning: Cannot modify header information – headers already sent by (output started at /home3/milasash/public_html/wp-includes/shortcodes.php:196) in /home3/milasash/public_html/wp-includes/option.php on line 751
Hello @starmila,
You need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.
Thank you.
Regards,
Eva Kemp.
the content of page is blank, what do i have to put in, in order to save in the product+category page?
Hello @starmila,
Please provide us with the login details to wp-admin panel and FTP in Private Content.
Thank you.
Regards,
Eva Kemp.
login
Hello @starmila,
We need the site url as well.
Thank you.
Regards,
Eva Kemp.
url
Hello @starmila,
Thank you for the link.
Could you please send your credentials to access FTP account as well?
Thank you.
Regards,
Eva Kemp.
ftp
Hello @starmila,
You provided us with an empty FTP account.
There are no any files to check.
Please give us access to be able to view site files.
Thank you.
Regards,
Eva Kemp.
ftp again
Hello @starmila,
Thank you for the credentials.
I’ve reupdated the theme and the error has gone.
Please check your site now.
Regards,
Eva Kemp.
Thank you sooo much!
Hello,
You’re welcome!
Regards,
Robert Hall.
–
Hello @jmcd,
Do you have any questions?
We’ve received an empty post from you.
Please let us know.
Thank you.
Regards,
Eva Kemp.
The issue related to '‘Installation Issues & Fixes (Read First)’' has been successfully resolved, and the topic is now closed for further responses