Installation problem - by dave8 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: dave8
    dave8
    Participant
    February 1, 2018 at 20:23

    I’ve just purchased another license for a new project, but the installation failed.

    I’ve ended up having to drop the database, re-upload all of the files and now….

    my purchase code isn’t recognised so I’m now 2 hours in, pulling my hair out and I can’t get past the blinking first step.

    I am NOT impressed.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 09:41

    Hello,

    Please try to use the purchase code now.

    Regards

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