Installing/ Activating Royal Theme (Problem)

This topic has 4 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: rachel1224
    rachel1224
    Participant
    March 7, 2015 at 12:54

    hello,

    I have purchased the Royal theme and am having a hard time installing the Theme. First when I uploaded it and install, i got the error Are you sure you want to do this ? Later on I uploaded the files via FTP to the folder as instructed in the help file. Upon activating it… i get a blank white page and i cant do anything now. Please help me out !

    Thanks

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 7, 2015 at 18:30

    Hello,

    Please check at your host what php version is used on a server. It shouldn’t be less than 5.3 version. If it’s 5.2 ask your host to update it. Also memory_limit value shouldn’t be low.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rachel1224
    rachel1224
    Participant
    March 8, 2015 at 06:53

    it worked ! thanks !

    now im trying to install the base demo content. Im getting these errors,

    Failed to import
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    Failed to import
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    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import
    Failed to import “banners_2”: Invalid post type
    Failed to import “coffee”: Invalid post type
    Failed to import “4”: Invalid post type
    Failed to import “banners”: Invalid post type
    Failed to import “man”: Invalid post type
    Failed to import “footwear”: Invalid post type
    Failed to import “royal-store”: Invalid post type
    Failed to import “banner54”: Invalid post type
    Failed to import “banner55”: Invalid post type
    Failed to import “banner-spring”: Invalid post type
    Failed to import “banner_home-1”: Invalid post type
    Failed to import “banner-total”: Invalid post type
    Failed to import “2-405×600”: Invalid post type
    Failed to import “6(3)”: Invalid post type
    Failed to import “6(1)”: Invalid post type
    Failed to import “6(2)”: Invalid post type
    Failed to import “6(4)”: Invalid post type
    Failed to import “Photo_PORTFOLIO_1-720×550 (1)”: Invalid post type
    Failed to import “Photo_PORTFOLIO_1-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_4-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_5-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_7-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_11-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_2-720×550”: Invalid post type
    Failed to import “Photo_PORTFOLIO_6-720×550”: Invalid post type
    Failed to import “10(1)”: Invalid post type
    Failed to import “10(2)”: Invalid post type
    Failed to import “2(1)”: Invalid post type
    Failed to import “2(2)”: Invalid post type
    Failed to import “2(3)”: Invalid post type
    Failed to import “2(4)”: Invalid post type
    Failed to import “3(1)”: Invalid post type
    Failed to import “3(2)”: Invalid post type
    Failed to import “3(4)”: Invalid post type
    Failed to import “5(1)”: Invalid post type
    Failed to import “5(2)”: Invalid post type
    Failed to import “5(3)”: Invalid post type
    Failed to import “5(4)”: Invalid post type
    Failed to import “2(1)”: Invalid post type
    Failed to import “2(3)”: Invalid post type
    Failed to import “2(4)”: Invalid post type
    Failed to import “10(1)”: Invalid post type
    Failed to import “10(3)”: Invalid post type
    Failed to import “10(4)”: Invalid post type
    Failed to import “1(1)”: Invalid post type
    Failed to import “1(2)”: Invalid post type
    Failed to import “1(3)”: Invalid post type
    Failed to import “1(4)”: Invalid post type
    Failed to import “3(1)”: Invalid post type
    Failed to import “3(2)”: Invalid post type
    Failed to import “3(4)”: Invalid post type
    Failed to import “7(1)”: Invalid post type
    Failed to import “7(2)”: Invalid post type
    Failed to import “7(3)”: Invalid post type
    Failed to import “7(4)”: Invalid post type
    Failed to import “faq1”: Invalid post type
    Failed to import “logo1”: Invalid post type
    Failed to import “logo2”: Invalid post type
    Failed to import “logo3”: Invalid post type
    Failed to import “logo4”: Invalid post type
    Failed to import “Etiam fringilla turpis odio”: Invalid post type
    Failed to import “Phasellus erat mi, aliquam vitae”: Invalid post type
    Failed to import “Phasellus a viverra nisl.”: Invalid post type
    Failed to import “Proin id diam sapien nunc”: Invalid post type
    Failed to import “Proin id diam sit amet felis”: Invalid post type
    Failed to import “Sed vitae erat vitae erat”: Invalid post type
    Failed to import “Proin id diam sapien nunc”: Invalid post type
    Failed to import “With video”: Invalid post type
    Failed to import “Project title goes here”: Invalid post type
    Failed to import “”: Invalid post type
    Failed to import “Blog”: Invalid post type
    Failed to import “”: Invalid post type
    Failed to import “”: Invalid post type
    Failed to import “”: Invalid post type
    Failed to import “logo5”: Invalid post type
    Failed to import “01”: Invalid post type
    Failed to import “02”: Invalid post type
    Failed to import “03”: Invalid post type
    Failed to import “04”: Invalid post type
    Failed to import “”: Invalid post type
    Failed to import “DO YOU WEAR JEANS?”: Invalid post type
    Failed to import “Media”: Invalid post type
    Failed to import “Home”: Invalid post type
    Failed to import “WOULD YOU LIKE A CUP OF COFFEE?”: Invalid post type
    Failed to import “TRAVELLING”: Invalid post type
    Failed to import “THE HAPPIEST DAY IN YOUR LIFE”: Invalid post type
    Failed to import “ARE YOU A GENTLEMAN”: Invalid post type
    Failed to import “DO YOU WEAR JEANS?”: Invalid post type
    Failed to import “NICE DRESS”: Invalid post type
    Failed to import “Portfolio”: Invalid post type
    Failed to import “Contact us”: Invalid post type
    Failed to import “FAQ”: Invalid post type
    Failed to import “Contact Page 2”: Invalid post type
    Failed to import “ARE YOU A GENTLEMAN”: Invalid post type
    Failed to import “WOULD YOU LIKE A CUP OF COFFEE?”: Invalid post type
    Failed to import “THE HAPPIEST DAY IN YOUR LIFE”: Invalid post type
    Failed to import “TRAVELLING”: Invalid post type
    Failed to import “ARE YOU A GENTLEMAN”: Invalid post type
    Failed to import “THE HAPPIEST DAY IN YOUR LIFE”: Invalid post type
    Failed to import “Blog”: Invalid post type
    Failed to import “NICE DRESS”: Invalid post type
    Failed to import “NICE DRESS”: Invalid post type
    Failed to import “NICE DRESS”: Invalid post type
    Failed to import “NICE RING”: Invalid post type
    Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type
    Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type
    Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type
    Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type
    Failed to import “Johnsons”: Invalid post type
    Failed to import “Albert”: Invalid post type
    Failed to import “Obama”: Invalid post type
    Failed to import “Steve Jobs”: Invalid post type

    All done. Have fun!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 8, 2015 at 20:23

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

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