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Installing new theme - by MichaelB - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Robert Hall

MichaelB

Participant

March 8, 2021 at 21:07

As per details in private content area

Please, contact administrator
for this information.

#278300 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

7 Answers

Olga Barlow

Support staff

March 9, 2021 at 16:45

Hello,

I see that your page content is created using Elementor. If you did not use the Futuro theme elements on the page you should not have problems with the page content after switching to XStore. Probably you will need to set correct Typography settings, header, footer and that’s all.
If Futuro theme has its own elements for the Elementor and you used them then you will need to replace these elements by default Elementor elements or XStore theme elements similar to what you have.
So, you can create staging site (full copy of the existing one), install XStore theme there and then edit the header, footer, Topography and page content according to your needs to make it the same as you have on the production site.

Regards

#278466 Copied

MichaelB

Participant

March 9, 2021 at 20:04

Thanks for this very helpful reply.

I have my site backed up.

Can you please login and install the child theme?

I tried without success. You did for me before on another license I paid. I get everything else but need your help to do please. I provide login details above.

#278507 Copied

Olga Barlow

Support staff

March 10, 2021 at 12:56

Hello,

1) I can’t check your backend, always get this https://gyazo.com/3e9d24f21f3859ed5eeeefafabb0f50a

2) What license should I use for the new project?

Regards

#278620 Copied

MichaelB

Participant

March 10, 2021 at 22:11

1) Please try again. The “ThemeMyLogin” plugin was conflicting. I disabled this plugin. Please try again. Same login details as before ^

2) See comment in private content area.

Please contact administrator
for this information.

#278729 Copied

Olga Barlow

Support staff

March 11, 2021 at 15:06

Hello,

I have installed child theme.
Probably the previous theme has the option to extra stretch for its layout. If you switch to our theme use Elementor stretch option https://prnt.sc/10ivx1h
Continue editing your site according to your needs.

Regards

#278830 Copied

MichaelB

Participant

March 11, 2021 at 21:05

You did a fantastic job.

Thank you SO much.

#278939 Copied

Robert Hall

Support staff

March 11, 2021 at 21:29

Hello MichaelB,

Thank you so much for your kind words, we are always here to provide you customer support.

Robert Hall
Customer Support

#278947 Copied
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