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Installing theme in pre existing wordpress woocommerce website.

This topic has 51 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Arbadev

Arbadev

Participant

August 10, 2023 at 12:39

Hello @Rose Tyler,

Please try adding a modal popup on homepage and select template Skin Care Quiz. Only the title of the quiz is being shown. The quiz has several pages. Please don’t update the site, let me know the fix.

Also please help me on how I can show a popup on site load.

Thank you

Please contact administrator
for this information.

#364216 Copied

Rose Tyler

Support staff

August 10, 2023 at 13:28

Hello, Arbadev,

https://prnt.sc/X0nclCoZIsZp – it shows that you edit Home page right now, so we can’t edit it at the same time.

Kind Regards,
8theme team

#364225 Copied

Arbadev

Participant

August 11, 2023 at 13:19

Hello @Rose Tyler,

I want to show filter by Product Type, filter by Skin Type, filter by Skin Concerns in my websites shop page. I have created categories and respective sub categories. I have three categories Product Type, Skin Type and Skin Concern and respective subcategories. I want filter for each category, how can I do that. Please, help me out.

#364328 Copied

Rose Tyler

Support staff

August 11, 2023 at 14:13

Hello, Arbadev,

Category pages take widgets/filters from the Shop sidebar area in Appearance > Widgets. This is independent of the theme, and comes from WooCommerce plugin. If you want to have separate filters for separate categories, contact the support of WC to get some advice – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#364340 Copied

Arbadev

Participant

August 14, 2023 at 06:23

Hello @Rose Tyler,

Please refer to the screenshot in the below link. The 8theme product categories doesn’t have options that woocommerce natively provides. Options like show hierarchy, hide empty categories and etc. Please help me on how I can bring them here on 8theme categories.

https://drive.google.com/file/d/1AdV1T_9CSSllsW-Ph3AdWlW5c5dszu3e/view?usp=sharing

#364434 Copied

Rose Tyler

Support staff

August 14, 2023 at 06:57

Hello, Arbadev,

Thank you for getting in touch with us.

Mentioned 2 widgets are completely different.

Our filter is a new widget that allows filtering products by categories.

The default WooCommerce widget just shows a list of categories. WooCommerce plugin does not have filter by category widget.

If you want to change or improve the work of our filter, please send a request to our developers team – https://www.8theme.com/taskboard/

Kind Regards,
8theme team

#364442 Copied

Arbadev

Participant

August 17, 2023 at 10:52

Hello @Rose Tyler,

On my single product page the image sizes varies, I want all the image sizes to be fixed. Check this link: https://ioswp.arba-dev.uk/shop/product-type/moisturizers/dr-ceuracle-5%ce%b1-control-clearing-cream/. Height is not fixed, I have tried fixing it in Theme Options > Woocommerce(shop) > Product Images, but it doesn’t take a fix height. How do I do it?

Thanks.

#364774 Copied

Rose Tyler

Support staff

August 17, 2023 at 12:58

Hello, Arbadev,

Thank you for getting in touch with us.

We can’t open the page of the product you provided, it redirects us to the Home page.

You can try to disable “Slider images autoheight” in Theme Options > E-commerce > Single Product Page.

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Kind Regards,
8theme team

#364793 Copied

Arbadev

Participant

August 18, 2023 at 06:18

Hello @Rose Tyler,

Thank you for the above response. Please visit this link https://ioswp.arba-dev.uk/shop/product-type/cleanser/second-cleanserfoam/dr-cueracle-5%ce%b1-control-clearing-cleansing-foam/ , you will be able to view the product. Checkout the product gallery, the images height varies, and so does container height keeps changing.

I couldn’t find the setting “Slider images autoheight” which you mentioned above.

Thank you.

#364864 Copied

Tony Rodriguez

Support staff

August 18, 2023 at 06:33

Hello, @Arbadev,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#364867 Copied

Arbadev

Participant

August 18, 2023 at 07:02

Hello @Tony Rodriguez,

Thank you for the above response. Please find the creds in the private content area.

Also bcoz I am working on it right now, can you access simultaneously. If not how do we do it.

Thank you.

Please contact administrator
for this information.

#364871 Copied

Rose Tyler

Support staff

August 18, 2023 at 07:11

Hello @Arbadev,

Thank you for your response.

We would recommend you use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Kind Regards,
8theme team

Please contact administrator
for this information.

#364872 Copied

Arbadev

Participant

August 18, 2023 at 13:56

Hello @Rose Tyler,

Thank you for the above response.

On the single product page, the breadcrumbs and return to previous page button are overlapping each other. The ‘return to previous page’ is crucial. How can I not show product type and other categories? Just the base categories. Refer to the below link:
https://ioswp.arba-dev.uk/shop/product-type/cleanser/first-cleansergel-oil-balm/beauty-of-joseon-radiance-cleansing-balm/

#364924 Copied

Rose Tyler

Support staff

August 18, 2023 at 14:12

Hello @Arbadev,

Thank you for getting in touch with us.

You can do the next – https://prnt.sc/ypx4IZFzoSLt
OR
Settings > Permalinks > Product permalinks > Custom base > change /shop/%product_cat%/ to /product/

We hope this information is helpful.

Kind Regards,
8theme team

#364931 Copied

Arbadev

Participant

August 22, 2023 at 08:13

Hello @Rose Tyler,

Thank you for the above response. it works.

Can you also help me in how can I get the 8theme filter by attributes widget. I can’t find it in widgets.

Thank you.

#365206 Copied

Tony Rodriguez

Support staff

August 22, 2023 at 08:44

Hello, @Arbadev,

Thank you for your response.

You can add filters to the sidebar via Appearance > Widgets > Shop sidebar.

Create attributes for products https://woocommerce.com/document/managing-product-taxonomies/ then you will be able to use filters by attributes widgets.

Also, watch this video about our variation swatches – https://youtu.be/LgzC4iK-j6A

We hope this information is helpful.

Kind Regards,
8theme team

#365209 Copied

Arbadev

Participant

August 22, 2023 at 08:46

Hello @Rose Tyler,

I have created product attributes and associated it with products. But I can’t see the filter by attribute widget. I can see the attribute product count, those are associated with products.

Thank you.

#365210 Copied

Tony Rodriguez

Support staff

August 22, 2023 at 09:03

Hello, @Arbadev,

We kindly request you to navigate to your WordPress dashboard. Once there, please follow the subsequent steps:

1. Click on ‘Appearance’.
2. Select ‘Widgets’.
3. Add ‘8theme – Swatches Filter’ in the ‘Shop Sidebar’.
4. Select the attributes as per your specific needs.

For your convenience, we have attached a screenshot that provides a visual guide for these steps. https://imgur.com/GRyJmqx

Also, watch this video about our variation swatches – https://youtu.be/LgzC4iK-j6A

We trust that these instructions will effectively resolve your issue.

Best Regards,
8Theme’s Team

#365213 Copied

Arbadev

Participant

August 22, 2023 at 13:31

Hello @Rose Tyler,

Thank you for the above response.

It worked. Please also help me on how I can get the product tags filter widget. I can’t find it.

Thank you.

#365243 Copied

Rose Tyler

Support staff

August 22, 2023 at 14:53

Hello, @Arbadev,

Thank you for your response.

All available widgets you can find in Appearance > Widgets.
About tags, only “Product Tag Cloud” is available.

Best Regards,
8Theme’s Team

#365258 Copied

Arbadev

Participant

August 25, 2023 at 07:40

Hello @Rose Tyler,

I want to display details like expire, and attributes of the products on single product page. It is getting displayed in tabs under additional information. But I want it to display under primary information like price, quantity and all. I thought of using a custom HTML block, but don’t know what code to write in order to display the details. Let’s say I want to display attributes of the products. Please help me into it.

Thank you.

#365624 Copied
Tagged: installation, pre-existing, templates, theme, website, woocommerce, wordpress
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