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Installing theme versions not working - by crezo

This topic has 18 replies, 4 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

crezo

Participant

November 30, 2014 at 19:54

HI I’ve follwed the documentation process through to the point of installing the theme versions and it’s not working.

The demo content installed fine, however then selecting INSTAL on the ZOO SHOP theme does nothing. I’ve triad a few times and it either returns me the main theme options page, or returns me to the top of the current page… but still shows the default fashion page. I really needed to get this site up and running in the next couple of days so if you could get back to me ASAP on how to sort that would be great, thanks!

The URL is:

http://cp69.ezyreg.com/~oaoa2091/

Please, contact administrator
for this information.

#27371 Copied

17 Answers

crezo

Participant

November 30, 2014 at 20:40

I’ve added a holding page, but to bypass this and see the actual site please use the URL in the private content.

Thanks

Please, contact administrator
for this information.

#27373 Copied

Eva Kemp

Support staff

December 1, 2014 at 14:43

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#27457 Copied

crezo

Participant

December 1, 2014 at 15:50

Thanks for coming back to me, ftp details are in the private content.

Thanks again.

Please, contact administrator
for this information.

#27479 Copied

Eva Kemp

Support staff

December 1, 2014 at 16:56

Hello,

Please ask your host to increase post_max_size and upload_max_filesize function to 20M and then try to install the template again.

Thank you.
Regards,
Eva Kemp.

#27499 Copied

crezo

Participant

December 1, 2014 at 19:45

Thanks for coming back.

I’ve just set them to 512mb for upload and 128mb for post size, but still nothing.

It goes through the loading icon when you click instal, then it moves you to the top of the page, but I’m still stuck on the fashion theme.

Is there any way to manually copy over the files via ftp to set it up?

#27538 Copied

Eva Kemp

Support staff

December 2, 2014 at 12:34

Hello,

I’ve imported Zoo template manually.
Please check it now.

Regards,
Eva Kemp.

#27627 Copied

crezo

Participant

December 2, 2014 at 14:29

You… Are a legend!!!! Thank you so much! I’ll leave a 5* review up on theme forest.

Thank for the help, hugely appreciated!!

Mark

#27662 Copied

Robert Hall

Support staff

December 2, 2014 at 16:11

Hello,

You are welcome and thank you for the feedback.
We really appreciate it!

Have a good day!

Regards,
Robert Hall.

#27689 Copied

creeb

Participant

December 4, 2014 at 12:46

Hi!

I have kind of a similar problem. After installing the theme and trying the e-commerce demo I wanted to switch to the corporate demo and work on that but that does not work.
After switching via the “import/export feature” I get a message that it was updated successfully but the demo is still the same.
Not just in the frontend but also in the backend everything is set to e-commerce again.
What can I do to handle that?

#28034 Copied

Eva Kemp

Support staff

December 4, 2014 at 14:55

Hello @creeb,

Are you using Legenda theme?
Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#28069 Copied

creeb

Participant

December 4, 2014 at 15:42

Hi Eva,

yes I use the Legenda theme.

You can find the info below in private content.

Thx a lot!

Please, contact administrator
for this information.

#28088 Copied

creeb

Participant

December 5, 2014 at 11:45

Hello,

is there a way I can further assist you? For example, I could switch the menu to English, that would not be a problem.
If not, could you provide me with a status of the process? Just to know how I have to handle the situation before the weekend.

Thanks a lot
Christian

#28240 Copied

Eva Kemp

Support staff

December 5, 2014 at 13:21

Hello @creeb,

Sorry for a delay.
I’ve imported corporate template to your site.
Please check it now.

Regards,
Eva Kemp.

#28253 Copied

creeb

Participant

December 8, 2014 at 15:06

Thanks for importing but that did not work. Still does not switch from e-commerce to corporate.
I even realized that the E-commerce demo I initially installed is way different to the one I can see here: https://www.8theme.com/demo/legenda/

Is that also a bug or is that always different? It would help a lot to work with the demos that are seen on your website because that is the approach we’d like to follow.

Would be great if you could help me!
Regards
Christian

#28512 Copied

Eva Kemp

Support staff

December 8, 2014 at 18:30

Hello @creeb,

There is no possibility to switch between corporate and e-commerce templates.
You can only choose what to install after the first theme activation.
If you want to install corporate template after e-commerce is installed, you can find its xml file in the theme package that you downloaded in legenda/XML_Data/corporate folder.

Thank you.
Regards,
Eva Kemp.

#28564 Copied

creeb

Participant

December 8, 2014 at 19:26

Hello Eva,

thank you for that information. That was not obvious for me in the menu but it should work as you described.

Regards
Christian

#28576 Copied

Robert Hall

Support staff

December 8, 2014 at 20:47

Hello,

You’re welcome!

Regards,
Robert Hall.

#28580 Copied
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