Integration of serial numbers plugin in email builder

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Vlad
    Vlad
    Participant
    October 18, 2023 at 14:08

    Hi there,
    I use a plugin to deliver “tickets” in the form of codes.
    Since i bought this theme i use email builder for my emails.
    How can i dysplay that codes directly in the email?
    If i use woocommerce emails, will dysplay this codes, but with email builder idk how to insert them there.
    At moment we sent them a button in the email where to press and that redirect them on our website at completed order page where they can see the codes if they are log in.
    Thank you!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2023 at 12:40

    Hello, Vlad,

    Thank you for contacting us and for using XStore.

    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    We would like to inform you that our Email Builder contains a WC Hook element that can be used, for example – https://www.8theme.com/topic/including-identity-number-in-emails-and-invoices/ . Alternatively, you can request assistance from the plugin on how to do this correctly.

    Kind Regards,
    8theme team

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