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INTERNAL SERVER ERROR - by longfit - on WordPress WooCommerce support

This topic has 18 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

longfit

Participant

August 19, 2015 at 08:23

HI

http://oba-asiashop.com/2015-08-19_error.png

i don’t know where I make the system crash.

thanks

#80887 Copied Theme version: v3.9

17 Answers

Jack Richardson

Support staff

August 19, 2015 at 09:34

Hello,

Please refer to this topic https://wordpress.org/support/topic/plugin-woocommerce-check-out-not-worknig/page/3 . Also try to increase memory_limit value.

Best regards,
Jack Richardson.

#80922 Copied

longfit

Participant

August 20, 2015 at 03:39

Hi
Since I upgraded new plugin fail caused the error coming out

wp-config.php memory no changed
define( ‘WP_MEMORY_LIMIT’, ‘512M’ );

help find out where need reset

Please, contact administrator
for this information.

#81143 Copied Theme version: v3.9 WooCommerce version: 2.3.13

Jack Richardson

Support staff

August 20, 2015 at 07:47

Hello,

“Internal Server Error” is related to server configuration and you have to consult with your hosting provider, they should investigate why that error appears, perhaps error_logs have some information.

Best regards,
Jack Richardson.

#81166 Copied

longfit

Participant

August 20, 2015 at 09:32

where Can I　find the error_logs ?

#81186 Copied

Eva Kemp

Support staff

August 20, 2015 at 11:17

Hello,

Log files are stored on a server. You should ask your hosting provider support to check it.

Regards,
Eva Kemp.

#81216 Copied

bobvansoest

Participant

August 20, 2015 at 11:52

Hello,

I have a internal picture error. Can you help me?
https://www.dropbox.com/s/chksl7mrcgk2nop/Screenshot%202015-08-20%2012.41.57.png?dl=0

Gr. Bob

Please, contact administrator
for this information.

#81230 Copied Theme version: woopress WooCommerce version: Latest

bobvansoest

Participant

August 20, 2015 at 14:06

Thanks,my host fixed the problem.
Gr. Bob

#81260 Copied

Jack Richardson

Support staff

August 20, 2015 at 14:27

Hello @bobvansoest,

We’re glad the issue has been resolved.

Have a nice day.

Best regards,
Jack Richardson.

#81266 Copied

longfit

Participant

August 21, 2015 at 01:50

hi
Since web host security reason they cannot allow provider server level
access right to get error_log

Would you help find out where need the problem or need re-install

thanls

#81422 Copied Theme version: v3.9 WooCommerce version: 2.4

Jack Richardson

Support staff

August 21, 2015 at 06:57

Hello @longfit,

Sorry, but Internal Server Error is related to the server configuration and you have to contact your hosting provider to resolve this issue.

Best regards,
Jack Richardson.

#81435 Copied

longfit

Participant

August 22, 2015 at 17:09

Hi

after upgraded plugin and wordpress to 4.3 ,the checkout the order shown internal server error

attached from server log provided by webhost.

I am not sure caused by wpml or woocommerce or theme corrupt..

[Sat Aug 22 00:10:30 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:10:31 2015] [error] [client 66.249.79.124] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/%E7%94%A2%E5%93%81%E5%90%8D%E7%A8%B1/%E7%91%9E%E5%A3%AB%E6%9F%8F%E5%A5%A7%E7%B5%B2-%E6%B7%A8%E7%99%BD%E7%BE%8E%E9%A1%8F%E9%9C%9C-%E6%9A%97%E7%98%96%E6%B2%B9%E6%80%A7%E7%9A%AE%E8%86%9A/?lang=zh-hant
[Sat Aug 22 00:10:33 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/%E7%94%A2%E5%93%81%E5%90%8D%E7%A8%B1/%E7%91%9E%E5%A3%AB%E6%9F%8F%E5%A5%A7%E7%B5%B2-%E6%B7%A8%E7%99%BD%E7%BE%8E%E9%A1%8F%E9%9C%9C-%E6%9A%97%E7%98%96%E6%B2%B9%E6%80%A7%E7%9A%AE%E8%86%9A/?lang=zh-hant
[Sat Aug 22 00:22:19 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:24:19 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:26:19 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:26:21 2015] [error] [client 103.11.100.49] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:28:21 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:29:43 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:29:51 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/plugins.php
[Sat Aug 22 00:30:03 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:30:29 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:30:33 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:30:49 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:31:37 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:31:39 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:31:45 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:33:14 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:34:04 2015] [error] [client 54.209.60.63] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:34:49 2015] [error] [client 66.249.79.124] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:35:17 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:35:46 2015] [error] [client 189.91.204.13] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://success-seo.com/try.php?u=http://oba-asiashop.com
[Sat Aug 22 00:35:49 2015] [error] [client 189.91.204.13] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://success-seo.com/try.php?u=http://oba-asiashop.com
[Sat Aug 22 00:35:54 2015] [error] [client 66.249.79.124] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:37:13 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:39:14 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:41:16 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:41:16 2015] [error] [client 66.249.79.124] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:42:33 2015] [error] [client 66.249.79.10] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/product/casypopea-dead-sea-mud-face-mask/
[Sat Aug 22 00:42:34 2015] [error] [client 66.249.79.10] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/product/casypopea-dead-sea-mud-face-mask/
[Sat Aug 22 00:43:16 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:45:17 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:47:03 2015] [error] [client 180.76.15.5] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 00:47:18 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:49:19 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:51:19 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:53:21 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:55:21 2015] [error] [client 218.103.187.167] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/wp-admin/admin.php?page=revslider
[Sat Aug 22 00:56:06 2015] [error] [client 66.249.79.3] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: http://www.oba-asiashop.com/category/uncategorized/
[Sat Aug 22 01:01:34 2015] [error] [client 54.209.60.63] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:11:11 2015] [error] [client 46.118.158.176] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:11:12 2015] [error] [client 46.118.158.176] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:17:03 2015] [error] [client 180.76.15.29] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:17:05 2015] [error] [client 103.11.100.49] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:43:46 2015] [error] [client 66.249.79.124] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:43:46 2015] [error] [client 103.11.100.49] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0
[Sat Aug 22 01:43:48 2015] [error] [client 66.249.79.10] PHP Warning: PHP Startup

Please, contact administrator
for this information.

#81751 Copied Theme version: v3.9 WooCommerce version: 2.4.5

longfit

Participant

August 24, 2015 at 16:09

Hi

Due to my backup is out of date, I need your help for finding out the problem
caused .

I am looking forward your reply.

Thanks
Mr Yeung

#81984 Copied

Jack Richardson

Support staff

August 25, 2015 at 07:05

Hello,

Those are just warnings, not errors, also your hosting provider should have provided you with more information regarding the error log. Please check if the issue persists with default WordPress theme (Twenty Fifteen, for example). If it does you need contact Wocoommerce support or refer to WordPress forums.

Best regards,
Jack Richardson.

#82060 Copied

longfit

Participant

August 25, 2015 at 08:57

When try to use wp default theme

And switch iddtore back

Strict Standards: Redefining already defined constructor for class WXR_Parser_Regex in /home/ykwings/domains/oba-asiashop.com/public_html/wp-content/themes/idstore/code/wordpress-importer/parsers.php on line 408

Strict Standards: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /home/ykwings/domains/oba-asiashop.com/public_html/wp-content/themes/idstore/code/wordpress-importer/wordpress-importer.php on line 35

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

#82105 Copied Theme version: v4.0 WooCommerce version: 2.4.5

Jack Richardson

Support staff

August 25, 2015 at 09:42

Hello,

As you can see the notices are related to wp-includes directory, so it’s WordPress issue. Also these are just notices, you can skip them.
Does the checkout issue still persist? Does is happen with default WordPress theme?

Best regards,
Jack Richardson.

#82125 Copied

longfit

Participant

August 27, 2015 at 04:55

When default WordPress theme (Twenty Fifteen)　is working properly but activation idstore theme

the below error came out shown:

g already defined constructor for class WXR_Parser_Regex in /home/ykwings/domains/oba-asiashop.com/public_html/wp-content/themes/idstore/code/wordpress-importer/parsers.php on line 408

Strict Standards: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /home/ykwings/domains/oba-asiashop.com/public_html/wp-content/themes/idstore/code/wordpress-importer/wordpress-importer.php on line 35

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/ykwings/domains/oba-asiashop.com/public_html/wp-includes/functions.php on line 3457

Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()

#82604 Copied Theme version: v4 WooCommerce version: 2.4.5

Jack Richardson

Support staff

August 27, 2015 at 16:35

Hello,

Try to edit wp-content/themes/idstore/code/wordpress-importer/parsers.php and wp-content/themes/idstore/code/wordpress-importer/wordpress-importer.php files as described here https://core.trac.wordpress.org/attachment/ticket/24373/24373.diff

Best regards,
Jack Richardson.

#82821 Copied
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