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Internal Server Error - by Dittemila - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: catrine87
    Dittemila
    Participant
    March 6, 2016 at 16:17

    This error shows up again and again on my site. sometimes its working fine and suddenly it shows up and short after its working again.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Please, contact administrator
    for this information.
    #116332 Copied Theme version: leg
    2 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 7, 2016 at 11:53

    Hello,

    The error is related to server configuration. You need contact your hosting provider support regarding your issue. Perhaps memory_limit should be increased.

    Best regards,
    Jack Richardson.

    #116401 Copied
    Avatar: stan
    Stan Russell
    Participant
    March 7, 2016 at 12:09

    Hello catrine87,

    you need to contact your hosting provider and ask him to check server logs for detailed information about this error.
    We can not help you right now as your site is working correct at the moment and we do not see this problem.
    Thank you for understanding.

    Regards,
    Stan Russell.

    #116410 Copied
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