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Internal Server Error. - by mallorcaredes

This topic has 4 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: mallorcaredes
    mallorcaredes
    Participant
    April 13, 2021 at 22:52

    Good.
    At the end of the purchase I get the following error.
    Internal Server Error.
    The order is made, but neither send the customer an email with the order nor send me an email with the order to prepare.
    Thanks.

    #283921 Copied Theme version: .7.2.7 WooCommerce version: 5.7
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2021 at 00:17

    Hello,

    Provide us with WP Dashboard and FTP access to your site and server error logs. We’ll check what is the reason of the Internal server error.

    Regards

    #283928 Copied
    Avatar: mallorcaredes
    mallorcaredes
    Participant
    April 14, 2021 at 08:20

    Good morning.
    I have tried to remove several plugins, and it seems that now it works, I will activate one by one to see which is the one that gives the problem.
    Thank you.

    #283964 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2021 at 09:44

    Hello,

    Yes, thid-party plugin could be the reason of the issue. We hope that you’ll find it and plugin author will be able to fix problem.

    Regards

    #284148 Copied
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