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Internal Server Error checkout - by eddy_26

This topic has 4 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: eddy_26
    eddy_26
    Participant
    October 2, 2018 at 23:40

    Internal Server Error when I make an order 🙁 can u help me pls?

    Please, contact administrator
    for this information.
    #200362 Copied Theme version: 5.0.2 WooCommerce version: 4.9.8
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2018 at 07:19

    Hello,

    500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
    If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
    Do you have the problem with our theme only, or with default WooCommerce theme (Storefront) too?

    Regards

    #200369 Copied
    Avatar: eddy_26
    eddy_26
    Participant
    October 3, 2018 at 09:24

    Hi,

    thanks, problem solved.. it was caused by plugin “Attach me!” because was not activated.. after plugin activation was problem with Internal Server Error solved 🙂

    thx

    #200381 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2018 at 10:50

    Hello,

    I am glad that your problem was solved.
    Have a nice day.

    Regards

    #200382 Copied
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