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Internal Server Error when using WCVendors Plugin

This topic has 10 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

zhongmincan

Participant

March 28, 2017 at 05:01

Hi,

I’m using WCVendors plugin and I got “Internal Server Error” on checkout page. Any help?

https://wordpress.org/plugins/wc-vendors/

Please, contact administrator
for this information.

#158058 Copied Theme version: 3.10 WooCommerce version: 2.6

9 Answers

Olga Barlow

Support staff

March 28, 2017 at 13:43

Hello,

Very likely problem related to some Fattal error that appears on that page. Please, provide me admin panel and FTP access to your site. We’ll check if we could fix compatibility issue with that plugin.

Regards

#158107 Copied

zhongmincan

Participant

March 28, 2017 at 14:58

Hi,

Thank you very much! See the private content

Zhong.

Please, contact administrator
for this information.

#158117 Copied

Olga Barlow

Support staff

March 30, 2017 at 07:36

Hello,

We checked the site you sent me in Private content and did not face Internal Server Error on checkout page http://prntscr.com/eq7b8t . Please, describe your actions to reproduce the problem.

Regards

#158280 Copied

zhongmincan

Participant

March 30, 2017 at 08:20

Hi,

Please login with admin account provided in private content.

and click place order it should redirect to Paypal page but there will be Internal Server Error.

Zhong.

#158287 Copied

Olga Barlow

Support staff

March 30, 2017 at 14:16

Hello,

We have checked your site and see that Internal Server error appears even with default WooCommerce theme – Storefront http://prnt.sc/eqbrre
Please, contact plugin author to get help with its options.

Regards

#158378 Copied

zhongmincan

Participant

March 30, 2017 at 15:18

Hi,

It worked when you disable the XStore Core Plugin 🙂

Please check it again

Zhong.

#158389 Copied

Olga Barlow

Support staff

March 31, 2017 at 13:31

Hello,
If you want to use this plugin then you won’t be able to use Twitter option. We have commented out Twitter in wp-content/plugins/et-core-plugin/et-core-plugin.php
Screenshot
http://prntscr.com/eqqe7u

Regards

#158453 Copied

zhongmincan

Participant

March 31, 2017 at 14:09

Hi,

Thank you so much! Will give 5 star on themeforest 🙂

Cheers
Zhong.

#158459 Copied

Olga Barlow

Support staff

March 31, 2017 at 14:14

Hello,

Oh, we would be very appreciated!
Also, don’t forget to make this changes again if you update the plugin.

Regards

#158461 Copied
Tagged: internal server error, themes, wcvendors plugin, woocommerce, wordpress
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