Internet Explorer crashes when opening the site.

This topic has 8 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Olga Barlow

  • Avatar: golber
    golber
    Participant
    August 10, 2016 at 19:15

    Hello,
    I bought this issue with you and I am having two problems:

    First, Internet Explorer crashes when opening the site.
    http://www.fastdesign.me/

    Second, I can not align (Buy) button with add to wishlist.
    http://www.fastdesign.me/produto/criacao-de-blog-comercial/

    Can you help me?

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2016 at 08:00

    Hello,

    What version of IE do you use?
    To align button go to Wishlist settings and select button position “Use shortcode” http://prnt.sc/c4pwjo

    Regards

    Avatar: golber
    golber
    Participant
    August 12, 2016 at 14:14

    My Internet Explorer 11 version: 11.0.9600.1701.

    To align button go to Wishlist settings and select button position “Use shortcode”: problem solved, thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2016 at 08:30

    Hello,

    Can’t replicate the same problem on our test installs. Could you provide temporary admin panel and FTP access to your site? We’ll check what is the problem.

    Regards

    Avatar: golber
    golber
    Participant
    September 9, 2016 at 19:07

    My problem with (Internet Explorer crashes When opening the site.) was solved. Thank you!

    I have a problem with the button (buy), the button is not showing up for new User (not logged in)

    Wordpress version: 4.6.1

    can you help me?

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2016 at 07:46

    Hello,

    I’m glad to hear that problem with IE was solved.
    I checked your site and see that you are using YITH WooCommerce Catalog Mode plugin that allows you to disable shop functions. Disable this plugin and Add to Cart button will appear.

    Regards

    Avatar: golber
    golber
    Participant
    September 10, 2016 at 14:03

    Perfect!! Tks!!!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 12, 2016 at 06:15

    Hello,

    You are welcome!

    Regards

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