Return to previous page

Internet Explorer crashes when opening the site.

This topic has 8 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Olga Barlow

golber

Participant

August 10, 2016 at 19:15

Hello,
I bought this issue with you and I am having two problems:

First, Internet Explorer crashes when opening the site.
http://www.fastdesign.me/

Second, I can not align (Buy) button with add to wishlist.
http://www.fastdesign.me/produto/criacao-de-blog-comercial/

Can you help me?

#136307 Copied Theme version: 1.7 WooCommerce version: 2.6.4

7 Answers

Olga Barlow

Support staff

August 12, 2016 at 08:00

Hello,

What version of IE do you use?
To align button go to Wishlist settings and select button position “Use shortcode” http://prnt.sc/c4pwjo

Regards

#136450 Copied

golber

Participant

August 12, 2016 at 14:14

My Internet Explorer 11 version: 11.0.9600.1701.

To align button go to Wishlist settings and select button position “Use shortcode”: problem solved, thank you!

#136510 Copied

Olga Barlow

Support staff

August 13, 2016 at 08:30

Hello,

Can’t replicate the same problem on our test installs. Could you provide temporary admin panel and FTP access to your site? We’ll check what is the problem.

Regards

#136543 Copied

golber

Participant

September 9, 2016 at 19:07

My problem with (Internet Explorer crashes When opening the site.) was solved. Thank you!

I have a problem with the button (buy), the button is not showing up for new User (not logged in)

Wordpress version: 4.6.1

can you help me?

Please, contact administrator
for this information.

#139328 Copied Theme version: XStoreVersão: 1.6 WooCommerce version: 2.6.4

Olga Barlow

Support staff

September 10, 2016 at 07:46

Hello,

I’m glad to hear that problem with IE was solved.
I checked your site and see that you are using YITH WooCommerce Catalog Mode plugin that allows you to disable shop functions. Disable this plugin and Add to Cart button will appear.

Regards

#139339 Copied

golber

Participant

September 10, 2016 at 14:03

Perfect!! Tks!!!

#139356 Copied

Olga Barlow

Support staff

September 12, 2016 at 06:15

Hello,

You are welcome!

Regards

#139390 Copied
Tagged: crashes, internet explorer, persuasive, templates, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)