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Invalid Purchase Code - by compuville - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Laranz

  • Avatar: compuville
    compuville
    Participant
    November 1, 2017 at 23:17

    I’m able to activate the theme with my purchase code but when I enter the code to activate the auto update, I get a message invalid purchase code!

    Please, contact administrator
    for this information.
    #176618 Copied Theme version: 1.0 WooCommerce version: 3.2.2
    2 Answers
    Avatar: compuville
    compuville
    Participant
    November 1, 2017 at 23:20

    ThemeVersion: 4.10

    #176619 Copied
    Avatar: laranz
    Laranz
    Participant
    November 2, 2017 at 04:30

    Hi,

    1. Make sure you have the latest version of the theme and the core plugin.
    2. Try disable the xStore Core plugin and try to activate the theme, after activation enable the plugin again.
    3. Make sure you’re having all the requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    4. Make sure your hosting have cURL enabled, installed and on latest version.

    Let us know,

    Thanks,
    laranz.

    #176624 Copied
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