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IPad menu - by wsackley - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

wsackley

Participant

November 7, 2014 at 14:57

After recent update, the menu on standard iPad devices no longer works (worked on prior versions). Works fine on Desktop, iPad Mini, iPhone, etc…just does not work on standard iPad. Suggestions?

Please, contact administrator
for this information.

#23689 Copied

5 Answers

Eva Kemp

Support staff

November 7, 2014 at 15:51

Hello,

Please describe your problem with more details. Is the menu not clickable at all?

Thank you.
Regards,
Eva Kemp.

#23699 Copied

wsackley

Participant

November 7, 2014 at 19:12

Correct, the responsive menu symbol menu on the standard iPad is not clickable when the iPad is in a vertical position. Full menu items with associated submenu levels are not clickable when iPad is in a horizontal position. It works with everything else (iPhone, iPad mini, laptops, desktops, etc.)

#23740 Copied

wsackley

Participant

November 7, 2014 at 22:55

The issue is specific to Safari browser (no issue with Chrome, IE, etc.) on standard iPad.

#23753 Copied

wsackley

Participant

November 7, 2014 at 23:05

Issue is related to the following CSS code used to provide a larger logo within header:

.header1 .logo img{max-width:100% !important;}

Resolved issue by changing CSS code to:

.header1 .logo img{max-width:90% !important;}

Another interesting issue relating the above CSS code, product images also stopped appearing on the single product page – which was also resolved by changing the code (not sure why). I assume this is all related of the latest IOS 8.1 release. You may want to test this out further.

#23754 Copied

Eva Kemp

Support staff

November 17, 2014 at 15:18

Hello,

Sorry, for a delay.
We’ve checked the site on iPad and haven’t seen the issue you described.
Could you please show us a screenshot?

Thank you.
Regards,
Eva Kemp.

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