Iphone pro max responsive issue, theme thinks it is a small tablet

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by Nick

  • Avatar: Nick
    Nick
    Participant
    November 20, 2023 at 18:59

    Hello,

    Xstore sometimes thinks that the iphone pro max is a small tablet. Then the tablet design activates. How to quick fix this?

    Hope to hear from you soon.

    Many thanks

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2023 at 12:43

    Hello, Nick,

    Thank you for reaching out to us with your concern regarding the Xstore theme’s responsiveness on the iPhone Pro Max. We understand that it is crucial for your website to display correctly across all devices.

    Please add the next code in Theme Options > Theme custom CSS > Global:

    @media only screen and (max-width: 470px) {
        .cart-checkout-light-header .header-wrapper .et-wrap-columns>.et_column {
            width: 100% !important;
        }
    	.cart-checkout-light-header .header-wrapper .et-wrap-columns {
    	    -ms-flex-wrap: wrap;
    	    flex-wrap: wrap;
    	}
    	.single-product-builder form.cart select[name=quantity] {
    	    text-indent: 50% hanging;
    	}
    	.content-page, .page-content {
    	    padding-bottom: 2.55em;
    	}
    }
    

    Kind Regards,
    8theme team

    Avatar: Nick
    Nick
    Participant
    November 21, 2023 at 17:54

    It is not working. I’ve revoked access already. If you can still help that would be awesome.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2023 at 08:39

    Hello, Nick,

    Your site is under maintenance mode, so we can’t check it.
    Wp-admin access is incorrect https://prnt.sc/sBDHky7DrJvU , please provide the correct data.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Nick
    Nick
    Participant
    November 23, 2023 at 12:17

    He Rose,

    Thank you for your reply.

    The access is active again.

    Hope to hear from you soon.

    Kind regards,

    Nick

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2023 at 14:02

    Hello, Nick,

    Fixed by adding custom CSS code – https://prnt.sc/bT-4QQIn7VrX
    Please clear the cache of your mobile browser and check now.

    Kind Regards,
    8theme team

    Avatar: Nick
    Nick
    Participant
    November 30, 2023 at 08:59

    He Rose,

    Thank you for your message.

    Only the cart breadcrums are now good. Still the number 1 is not centered and the footer is still high.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2023 at 12:55

    Hello, Nick,

    Thank you for your response.

    1/ Please check now Cart page – https://prnt.sc/zQ9veQxHHZAW

    2/ We checked in Safari https://prnt.sc/owMrA3Z_89xO and Chrome browser https://prnt.sc/ERI381iSEGVX

    Kind Regards,
    8theme team

    Avatar: Nick
    Nick
    Participant
    November 30, 2023 at 17:02

    He Rose,

    Still the same nothing changed. Tried 3 different iphone 15 pro max just to be sure.

    But its ok, will live with it.

    I’ll close this issue.

    Thank you for your support.

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Iphone pro max responsive issue, theme thinks it is a small tablet’' has been successfully resolved, and the topic is now closed for further responses

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