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IPhone showing demo site for desktop version

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

kstanishev

Participant

October 29, 2024 at 11:48

Hello,

On the website moetodetstvo.com when you use mobile phone (iPhone precisely), you have the option to check the desktop version of the site. Strangely, it redirects to the demo which was installed initially. I have checked but I do not see any setting for this.
It doesn’t happen with Android phones, only Apple products are having this issue.

Kind regards,
Kalin

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#420847 Copied Theme version: 9.4.3

3 Answers

Rose Tyler

Support staff

October 29, 2024 at 12:43

Hello, Kstanishev,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#420856 Copied

kstanishev

Participant

October 30, 2024 at 07:44

Hello,

Sending information for access.

Kind regards,
Kalin

Please contact administrator
for this information.

#420941 Copied

Rose Tyler

Support staff

October 30, 2024 at 08:31

Hello, Kstanishev,

We’ve changed the Canonical URL in SEO settings for the Home page https://prnt.sc/b6bRwHtbumot . Please clear the cache and check how it works now.

Best regards,
8Theme’s Team

#420948 Copied
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