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Is is possible to select mulitple brands in the sidebar filter

This topic has 29 replies, 3 voices, and was last updated 2 years, 3 months ago ago by ziga32

  • Avatar: ziga32
    ziga32
    Participant
    July 18, 2022 at 15:17

    Is is possible to select mulitple brands in the sidebar filter?

    #329938 Copied Theme version: 8.1.1 WooCommerce version: 6.3.1
    28 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2022 at 16:01

    Hello,

    Appearance > Widgets > Filter by brand

    Regards

    #329944 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 18, 2022 at 20:06

    yes, but I can only select one brand, not multiple.

    #329983 Copied
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 19, 2022 at 05:46

    Hello, @ziga32,

    You can use the 8theme-Filter product by brand widget in the sidebar see the image of the widget for a better reference: https://postimg.cc/G4jTFs6N

    Using this widget you can use multiple options here is the resulting image: https://postimg.cc/Lqw9L94w

    Regards 8Themes Team.

    #329988 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 19, 2022 at 10:00

    It looks like this
    https://i.imgur.com/Fr2px9S.png

    and if I click on an item it filters and hides the others
    https://i.imgur.com/1eoS8Z9.png

    #330012 Copied
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 19, 2022 at 11:07

    Hello, @ziga32,

    I have again debugged your site now and my test site as well on which it is working fine for me.

    I have found that on my test site, I am using the Theme Widget: https://postimg.cc/Mc8MWPyh

    And on your site, you are using the WooCommerce Widget: https://postimg.cc/ppwyZG1p

    And both have a little different functionality and that is why I suggested to you in my last reply to use our Theme Widget: “8theme-Filter product by brand widget in the sidebar” so that it will work for you as well.

    If still, you are not able to understand it, then please share your site WP Admin URL and Credentials with us in a private content area like the below-listed format, so that I’ll check and help you out accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:
    Page URL in which the issue appears:

    Regards 8Themes Team.

    #330015 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 19, 2022 at 11:19

    I understand, in this case you are right, thank you.
    but do I need to change it? because here, I’m using your widget
    https://i.imgur.com/21QHkVs.png
    https://www.karaonline.si/trgovina/

    and it works the same way

    #330018 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2022 at 12:00

    Hello,

    Could you provide temporary wp-admin access, so we can take a closer look at your settings for widgets?

    Regards

    #330028 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 19, 2022 at 12:12

    sure

    Please contact administrator
    for this information.
    #330031 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2022 at 12:22

    Hello,

    Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Clear cache and check then.
    If this doesn’t help, provide FTP access, so I can send your question to our dev team.
    If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there first.

    Regards

    #330033 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 19, 2022 at 12:23

    will do and let you know.

    #330034 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2022 at 12:15

    Hello,

    Ok. Waiting for your reply. Have a nice day!

    Regards

    #330091 Copied
    Avatar: ziga32
    ziga32
    Participant
    July 29, 2022 at 19:40

    I updaed to the latest version and issue still remains. Please kindly check.

    Please contact administrator
    for this information.
    #330701 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2022 at 06:58

    Hello,

    Please provide FTP host, FTP username, FTP password, FTP port. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #330732 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 1, 2022 at 10:29

    thank you

    Please contact administrator
    for this information.
    #330809 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2022 at 12:08

    Hello,

    We can’t connect, unfortunately. Please check credentials – https://prnt.sc/SClTStF3Wo-u

    Regards

    #330817 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 2, 2022 at 11:20

    sorry, try this

    Please contact administrator
    for this information.
    #330899 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2022 at 15:03

    Hello,

    Thanks for access and for your efforts.
    Our dev team answered that multiple brands can be selected only in case they are for products together, for example – https://prnt.sc/XeQWQbw0S7BR > https://prnt.sc/21myzz9fGc4Y
    Is is possible to select mulitple brands in the sidebar filter? – there is no such possibility, unfortunately (in case every product has only 1 brand associated).
    Please submit your request about improument the work of the Brands widget here – https://www.8theme.com/taskboard/
    I hope for your understanding. Thanks in advance.

    Regards

    #330913 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 2, 2022 at 16:15

    Sorry, but that does not make any sense. Why would any product have 2 brands together?

    Also is working ok on my other site
    https://zajcektrgovina.si/trgovina
    https://i.imgur.com/lZ61GLz.png

    and of course each product only has 1 brand.

    ziga

    #330919 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2022 at 16:20

    Hello,

    Could you provide temporary wp-admin access to https://zajcektrgovina.si/ ?

    Regards

    #330922 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 9, 2022 at 11:09

    were you able to check this? I provided admin access two times and it does not show here?

    #331361 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2022 at 11:59

    Hello,

    Thanks for the reply.
    Sorry, but you provided access to https://www.ka***nline.si/ and that access do not work for https://zajcektrg***na.si/ Isn’t it?

    Regards

    #331364 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 9, 2022 at 12:59

    I provied access to zajcek 2 times, but somehow it is not registering here. Trying again.

    Please contact administrator
    for this information.
    #331368 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 10, 2022 at 08:42

    Is that you on karaonline?
    https://i.imgur.com/ae75SqS.png
    somebody changed the theme from Xstore child to Xstore and header was then gone.

    #331414 Copied
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 10, 2022 at 08:53

    Hello, @ziga32,

    Yes, On karaonline you had the issue with the brand filter, right?
    I was trying to help you and I was the one logged in to your site for debugging, I activated the Child Theme to check it on your site, but it did not resolve the issue and I forget to reactivate the Parent Theme, I am really sorry for that, apologizing for it, Now I tried to change back to Child Theme but your provided Login details are not working anymore.

    So please activate the Child Theme by yourself and check back or provide me the correct/working Login details.

    Regards 8Themes Team.

    #331418 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 10, 2022 at 09:16

    ok, glad it was you, no problem 🙂

    Please contact administrator
    for this information.
    #331421 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2022 at 12:10

    Hello,

    Thanks for the reply. I will let you know once our dev team will take a closer look.

    Regards

    #331437 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2022 at 19:11

    Hello,

    We’ve added code in functions.php of your child theme:

    add_filter('etheme_stock_taxonomy_type', function($type){
return 'old';
}, 10, 1);

    Please clear and check Brads in the Shop sidebar now.

    Regards

    #331495 Copied
    Avatar: ziga32
    ziga32
    Participant
    August 16, 2022 at 09:26

    great, thank you!

    #331842 Copied

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