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Is is possible to select mulitple brands in the sidebar filter

This topic has 29 replies, 3 voices, and was last updated 2 years, 4 months ago ago by ziga32

ziga32

Participant

July 18, 2022 at 15:17

Is is possible to select mulitple brands in the sidebar filter?

#329938 Copied Theme version: 8.1.1 WooCommerce version: 6.3.1

28 Answers

Rose Tyler

Support staff

July 18, 2022 at 16:01

Hello,

Appearance > Widgets > Filter by brand

Regards

#329944 Copied

ziga32

Participant

July 18, 2022 at 20:06

yes, but I can only select one brand, not multiple.

#329983 Copied

Awais Ahmed

Participant

July 19, 2022 at 05:46

Hello, @ziga32,

You can use the 8theme-Filter product by brand widget in the sidebar see the image of the widget for a better reference: https://postimg.cc/G4jTFs6N

Using this widget you can use multiple options here is the resulting image: https://postimg.cc/Lqw9L94w

Regards 8Themes Team.

#329988 Copied

ziga32

Participant

July 19, 2022 at 10:00

It looks like this
https://i.imgur.com/Fr2px9S.png

and if I click on an item it filters and hides the others
https://i.imgur.com/1eoS8Z9.png

#330012 Copied

Awais Ahmed

Participant

July 19, 2022 at 11:07

Hello, @ziga32,

I have again debugged your site now and my test site as well on which it is working fine for me.

I have found that on my test site, I am using the Theme Widget: https://postimg.cc/Mc8MWPyh

And on your site, you are using the WooCommerce Widget: https://postimg.cc/ppwyZG1p

And both have a little different functionality and that is why I suggested to you in my last reply to use our Theme Widget: “8theme-Filter product by brand widget in the sidebar” so that it will work for you as well.

If still, you are not able to understand it, then please share your site WP Admin URL and Credentials with us in a private content area like the below-listed format, so that I’ll check and help you out accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:
Page URL in which the issue appears:

Regards 8Themes Team.

#330015 Copied

ziga32

Participant

July 19, 2022 at 11:19

I understand, in this case you are right, thank you.
but do I need to change it? because here, I’m using your widget
https://i.imgur.com/21QHkVs.png
https://www.karaonline.si/trgovina/

and it works the same way

#330018 Copied

Rose Tyler

Support staff

July 19, 2022 at 12:00

Hello,

Could you provide temporary wp-admin access, so we can take a closer look at your settings for widgets?

Regards

#330028 Copied

ziga32

Participant

July 19, 2022 at 12:12

sure

Please contact administrator
for this information.

#330031 Copied

Rose Tyler

Support staff

July 19, 2022 at 12:22

Hello,

Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check then.
If this doesn’t help, provide FTP access, so I can send your question to our dev team.
If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there first.

Regards

#330033 Copied

ziga32

Participant

July 19, 2022 at 12:23

will do and let you know.

#330034 Copied

Rose Tyler

Support staff

July 20, 2022 at 12:15

Hello,

Ok. Waiting for your reply. Have a nice day!

Regards

#330091 Copied

ziga32

Participant

July 29, 2022 at 19:40

I updaed to the latest version and issue still remains. Please kindly check.

Please contact administrator
for this information.

#330701 Copied

Rose Tyler

Support staff

July 31, 2022 at 06:58

Hello,

Please provide FTP host, FTP username, FTP password, FTP port. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#330732 Copied

ziga32

Participant

August 1, 2022 at 10:29

thank you

Please contact administrator
for this information.

#330809 Copied

Rose Tyler

Support staff

August 1, 2022 at 12:08

Hello,

We can’t connect, unfortunately. Please check credentials – https://prnt.sc/SClTStF3Wo-u

Regards

#330817 Copied

ziga32

Participant

August 2, 2022 at 11:20

sorry, try this

Please contact administrator
for this information.

#330899 Copied

Rose Tyler

Support staff

August 2, 2022 at 15:03

Hello,

Thanks for access and for your efforts.
Our dev team answered that multiple brands can be selected only in case they are for products together, for example – https://prnt.sc/XeQWQbw0S7BR > https://prnt.sc/21myzz9fGc4Y
Is is possible to select mulitple brands in the sidebar filter? – there is no such possibility, unfortunately (in case every product has only 1 brand associated).
Please submit your request about improument the work of the Brands widget here – https://www.8theme.com/taskboard/
I hope for your understanding. Thanks in advance.

Regards

#330913 Copied

ziga32

Participant

August 2, 2022 at 16:15

Sorry, but that does not make any sense. Why would any product have 2 brands together?

Also is working ok on my other site
https://zajcektrgovina.si/trgovina
https://i.imgur.com/lZ61GLz.png

and of course each product only has 1 brand.

ziga

#330919 Copied

Rose Tyler

Support staff

August 2, 2022 at 16:20

Hello,

Could you provide temporary wp-admin access to https://zajcektrgovina.si/ ?

Regards

#330922 Copied

ziga32

Participant

August 9, 2022 at 11:09

were you able to check this? I provided admin access two times and it does not show here?

#331361 Copied

Rose Tyler

Support staff

August 9, 2022 at 11:59

Hello,

Thanks for the reply.
Sorry, but you provided access to https://www.ka***nline.si/ and that access do not work for https://zajcektrg***na.si/ Isn’t it?

Regards

#331364 Copied

ziga32

Participant

August 9, 2022 at 12:59

I provied access to zajcek 2 times, but somehow it is not registering here. Trying again.

Please contact administrator
for this information.

#331368 Copied

ziga32

Participant

August 10, 2022 at 08:42

Is that you on karaonline?
https://i.imgur.com/ae75SqS.png
somebody changed the theme from Xstore child to Xstore and header was then gone.

#331414 Copied

Awais Ahmed

Participant

August 10, 2022 at 08:53

Hello, @ziga32,

Yes, On karaonline you had the issue with the brand filter, right?
I was trying to help you and I was the one logged in to your site for debugging, I activated the Child Theme to check it on your site, but it did not resolve the issue and I forget to reactivate the Parent Theme, I am really sorry for that, apologizing for it, Now I tried to change back to Child Theme but your provided Login details are not working anymore.

So please activate the Child Theme by yourself and check back or provide me the correct/working Login details.

Regards 8Themes Team.

#331418 Copied

ziga32

Participant

August 10, 2022 at 09:16

ok, glad it was you, no problem 🙂

Please contact administrator
for this information.

#331421 Copied

Rose Tyler

Support staff

August 10, 2022 at 12:10

Hello,

Thanks for the reply. I will let you know once our dev team will take a closer look.

Regards

#331437 Copied
Rose Tyler

Support staff

August 10, 2022 at 19:11
Hello,

We’ve added code in functions.php of your child theme:
```
add_filter('etheme_stock_taxonomy_type', function($type){
return 'old';
}, 10, 1);
```
Please clear and check Brads in the Shop sidebar now.

Regards
#331495 Copied
ziga32

Participant

August 16, 2022 at 09:26

great, thank you!

#331842 Copied
Tagged: brands, filter, multiple, sidebar, templates, woocommerce, wordpress
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Is is possible to select mulitple brands in the sidebar filter

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