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Is it possible to set up a store review option?

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Rose Tyler

MonnaChu

Participant

December 7, 2024 at 13:23

Is it possible to set up a store review option?
This is a new store, and each product does not have many comments, so I would like to ask if you can set up store comments
Also, I would like to ask where I can upload comments in batches

#426745 Copied Theme version: 9.4.5

1 Answer

Rose Tyler

Support staff

December 9, 2024 at 09:06

Hello, MonnaChu,

Thank you for reaching out to us.

1. By default, WooCommerce allows reviews on individual products, but for store-wide reviews, you’ll need a plugin or custom setup. This is independent of our theme, but we can try to give some recommendations:
– Use a Store Review Plugin
Install a plugin like Customer Reviews for WooCommerce or YITH WooCommerce Advanced Reviews.
These plugins support store-wide reviews and can display an aggregate review section for your store.
We have not officially tested the mentioned plugins with our theme, so we cannot guarantee compatibility. However, you are welcome to conduct your own tests.

2. Batch Upload Comments or Reviews
WooCommerce doesn’t natively support batch uploading of comments/reviews, but you can achieve this through tools or plugins:
For example, use a CSV Importer Plugin
Install a plugin like WP All Import or Product Reviews Import Export for WooCommerce.
Prepare a CSV file with the following columns:
Product ID or Store (for store-specific comments, use a placeholder product or custom field).
Reviewer Name.
Review Content.
Rating (1-5 stars).
Date of Review.
Import the file into your site using the plugin.

We hope this information is helpful.

We would recommend contacting the WooCommerce support team to get additional recommendations – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

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