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Is there a theme conflict with the WebToffe Smart Coupons plugin

This topic has 5 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Luca Rossi

HUSSTLE

Participant

May 3, 2024 at 20:37

We are using the Smart Coupons plugin and noticing the discount given is doubling at checkout. It should be a set price, but it is effecting the cart calculations

Please, contact administrator
for this information.

#393933 Copied Theme version: 9.3.8

4 Answers

HUSSTLE

Participant

May 3, 2024 at 20:51

also – it is not showing the ability to remove the coupon once applied.

https://imgur.com/a/KfarZHw

#393934 Copied

Luca Rossi

Support staff

May 4, 2024 at 17:06

Dear HUSSTLE Team,

We hope this message finds you well. We have encountered an issue with the BOGO (Buy X Get X/Y) offer coupon type and would appreciate your guidance on resolving this matter.

Please be advised that any issues pertaining to third-party plugins should be directed to the plugin’s author, as they fall outside the scope of our standard support services.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

#394001 Copied

HUSSTLE

Participant

May 4, 2024 at 17:21

Luca – thanks .. I have deactivated the plugin and might have found a better lifetime option with unlimited websites.

Should the theme naturally show the coupon used on the cart and checkout pages?

#394002 Copied

Luca Rossi

Support staff

May 4, 2024 at 18:20

Hi @HUSSTLE,

Should the theme naturally show the coupon used on the cart and checkout pages?

This feature is not available in XStore theme but you can try with this code snippet: https://stackoverflow.com/a/68022766.

Hope it helps!

#394006 Copied
Tagged: optimizing webtoffe plugin, theme conflict, troubleshooting woocommerce, webtoffe smart coupons plugin, woocommerce compatibility, woocommerce wordpress themes, wordpress plugin issues
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