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Issue after updating Pro Elements plugin

This topic has 2 replies, 2 voices, and was last updated 8 minutes ago ago by Rose Tyler

Youcef

Participant

March 2, 2025 at 15:46

Hi,

I have updated the Pro Elements plugin, and since then, I am seeing the attached message in the WordPress admin panel.

Could you please check and let me know how to resolve this please ?

Thanks in advance for your help.

Best regards,
Youcef

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1 Answer

Rose Tyler

Support staff

March 3, 2025 at 10:09

Hello, Youcef,

Thank you for reaching out to us.

We kindly recommend that you contact the plugin’s support team, as this is not related to our theme side.

Steps to Fix the License Expiry Message:
1. Verify Your License Status
Go to your WordPress Dashboard.
Navigate to Elementor → License.
Check if your license is still active or expired.
2. Try Reactivating the License
Click Disconnect License in the license settings.
Then, log in again to your Elementor/Pro Elements account and reactivate the license.
3. Clear Cache & Refresh
If the issue persists, clear your browser cache and WordPress cache (if using a caching plugin like WP Rocket or LiteSpeed Cache).
Try refreshing the WordPress admin panel.
4. Check for Conflicts
Deactivate other plugins temporarily and see if the message disappears.
If the issue is resolved after deactivating a plugin, one of them might be conflicting with Pro Elements.
5. Update Elementor Free & Pro
Ensure both Elementor (Free) and Pro Elements plugins are updated to their latest versions.
6. Check Your Subscription (If Using Elementor Pro)
If you are using Elementor Pro (not Pro Elements), ensure your subscription is still valid on the Elementor website.
7. Contact Support
If you’re using Elementor Pro, contact their support team.
If you’re using Pro Elements (free alternative), check their support forums.

Best regards,
8Theme Team

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