Issue if my domain URL due to xstore theme

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: Petwish Food
    Petwish Food
    Participant
    December 12, 2024 at 20:26

    When i enter domain url https://petwish.in/ it redirect to this url: https://petwish.in/?v=212bd1cfe3fb

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2024 at 06:11

    Hello, @Petwish Food,

    Thank you for contacting us and for using XStore.

    The issue you’re facing is related to the query string ?v=212bd1cfe3fb being appended to the URL, which is typically caused by the Geolocation settings in WooCommerce or caching plugins. Here’s how to fix this issue:

    1. Check WooCommerce Settings
    WooCommerce adds the ?v= query string to differentiate between regions when Geolocation is enabled. You can adjust this setting to remove the query string:

    Navigate to WooCommerce Settings:

    Go to your WordPress Dashboard → WooCommerce → Settings.
    Change Default Customer Location:

    Under the General tab, find the option Default Customer Location.
    If it’s set to Geolocate (with page caching support), change it to Geolocate or Shop Base Address.
    Save Changes:

    This should stop WooCommerce from appending the ?v= query string.
    2. Clear Cache
    After changing the settings, clear the cache to ensure changes take effect:

    If you use a caching plugin (e.g., WP Rocket, W3 Total Cache):
    Go to the plugin’s settings and clear all cache.
    If your website uses server-side caching:
    Log in to your hosting dashboard and clear the server cache.
    Clear your browser cache to see the changes on the frontend.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    8Theme’s Team

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