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Issue Mobile TAB - by Nico313 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Nico313
    Nico313
    Participant
    November 25, 2019 at 10:47

    Hi,

    There is an issue when i want to navigate tab by tab on product page on mobile.

    There is no link’s anchor to come back at the top of current tab.

    Please try it on mobile and you will see the issue.

    Thank you to fix this.

    Regards.

    Please, contact administrator
    for this information.
    #225629 Copied Theme version: 4.1 WooCommerce version: 3.7.1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 25, 2019 at 11:34

    Hello,

    Provide us with temporary Dashboard and FTP access to your site. Our developers will take a look at your problem in more detail.

    Regards

    #225636 Copied
    Avatar: Nico313
    Nico313
    Participant
    November 28, 2019 at 17:17

    Hi,

    ok,

    Regards

    Please contact administrator
    for this information.
    #225852 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2019 at 13:10

    Hello,

    You provided WP Dashabord access only and forgot about FTP. Could you, please, provide FTP access to allow us to check the files and find the reason of the issue?

    Regards

    #225912 Copied
    Avatar: Nico313
    Nico313
    Participant
    December 2, 2019 at 09:28

    Sorry i give you this
    Do you have install WP File Manager ?

    regards

    Please contact administrator
    for this information.
    #226060 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 3, 2019 at 17:19

    Hello,

    Fixed. Check now.

    Regards

    #226167 Copied
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