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Issue on product page builded by product page builder

This topic has 15 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Brown Media

Brown Media

Participant

January 18, 2022 at 13:42

Hi support!

It was an old error (since 1 month ago) Olga help me to solve this with just resave my current specific product page, but. I tríed this way, but its can’t help me right now. So my error i make 2 specific product page. The default layout works perfectly: https://ibb.co/ZHJYLc7, but on a specific product (in a lot of categories: the header get missing styles: https://ibb.co/rf91XkD.

What i tryied:
– Regenerate css
– Incogniton mode
– clear cache
– reasave template.

Last time with this error and if i remember good, Olga just resave the layout to fix this, but now i can understand when happend this. So if you can restore to the original view and select color with swatches, that makes this bug.

Hope me you can solve this, wp admin access in the private content area

Greetings,
Áron
Owner of Brown Media

Please, contact administrator
for this information.

#314633 Copied Theme version: 8.0.12 WooCommerce version: 6.0.0

14 Answers

Olga Barlow

Support staff

January 18, 2022 at 19:43

Hello,

Provide us with FTP access to your site, please.

Regards

#314682 Copied

Brown Media

Participant

January 18, 2022 at 19:53

Hi Olga!

I wrote is the private content area.

Greetings,
Áron

Please contact administrator
for this information.

#314683 Copied

Olga Barlow

Support staff

January 19, 2022 at 12:46

Hello,

Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#314720 Copied

Brown Media

Participant

January 20, 2022 at 13:34

Hi Olga,
Thx tor passing. What you think approx its how much time to solve the error ? and i can contunue editing ? or its broke when you can fix.

#314814 Copied

Olga Barlow

Support staff

January 21, 2022 at 13:33

Hello,

Our developers will be able to take a closer look from Monday and it probably take up to 3-5 days to fix. Maybe faster but I’m not sure. You can continue with the editing of the site (products, posts, pages). Just don’t change theme options after Monday.

Regards

#314884 Copied

Brown Media

Participant

January 26, 2022 at 01:25

Hi Olga!

I need a bit help about the last issue, so i find an other issue, and want to know its cause by this issue or its an absolutly other. So on the shop page: https://centrumoptika.hu/termekek/page/1/ have 2 glasses (https://ibb.co/9vPGTh3) black and blue.

So my question: the Blue is copyed of the black only changed the main picture. How its possible its show different price on shop page ???

#315214 Copied

Olga Barlow

Support staff

January 26, 2022 at 13:03

Hello,

the Blue is copyed of the black only changed the main picture. How its possible its show different price on shop page ???

If Blue product has the same price for the predefined combination of options https://prnt.sc/26jkyvr then how could that display the other price? Either change the price for this variation or choose the other default options that have different price.

Regards

#315258 Copied

Brown Media

Participant

January 29, 2022 at 14:21

Thx Olga.

Have any ideas about the main problem of product layout or you needed more time to debug it ?

Greetings,
Áron

#315532 Copied

Olga Barlow

Support staff

January 31, 2022 at 12:01

Hello,

Developers still are looking for the solution of that issue.

Regards

#315633 Copied

Olga Barlow

Support staff

February 2, 2022 at 13:59

Hello,

Could you, please, provide us with access to PHP MyAdmin? We need to check some things in your BD to find the reason of the problem.

Regards

#315916 Copied

Brown Media

Participant

February 2, 2022 at 17:23

Yes OFC!

Please contact administrator
for this information.

#315953 Copied

Olga Barlow

Support staff

February 3, 2022 at 11:49

Hello,

Thank you.

Regards

#316032 Copied

Olga Barlow

Support staff

February 3, 2022 at 17:03

Hello,

Check your single product now, please.

Regards

#316098 Copied

Brown Media

Participant

February 6, 2022 at 13:18

Hi Olga!

Thx its fixed, but i think its make an other mistake. i write an own code (custom.js) what make some variable product attribute into same row. Its works well before this fix. Its came up, when you select “Igen” of first option of this product: https://centrumoptika.hu/termek/tommy-hilfiger-szemuvegkeret-teljes-szemuveg-th-1747/

JS code: jQuery(document).ready(function( $ ){
$(“#pa_bal-szem-dioptria”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-dioptria”).parent().parent().css(“display”,”none”);
$(“#pa_pupilla-tavolsag-balpd”).parent().parent().css(“display”,”none”);
$(“#pa_pupilla-tavolsag-jobbpd”).parent().parent().css(“display”,”none”);
$(“#pa_vekonyitott-lencse”).parent().parent().css(“display”,”none”);
$(“#pa_bal-szem-cylinder”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-cylinder”).parent().parent().css(“display”,”none”);
$(“#pa_bal-szem-tengely”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-tengely”).parent().parent().css(“display”,”none”);

$(“#pa_lencsevel-egyutt”).change(function (){
if($(“#pa_lencsevel-egyutt”).val() == ‘igen’){
$(“#pa_bal-szem-dioptria”).parent().parent().css(“display”,”inline-block”);
$(“#pa_jobb-szem-dioptria”).parent().parent().css(“display”,”inline-block”);
$(“#pa_pupilla-tavolsag-balpd”).parent().parent().css(“display”,”inline-block”);
$(“#pa_pupilla-tavolsag-jobbpd”).parent().parent().css(“display”,”inline-block”);
$(“#pa_vekonyitott-lencse”).parent().parent().css(“display”,”inline-block”);
$(“#pa_bal-szem-cylinder”).parent().parent().css(“display”,”inline-block”);
$(“#pa_jobb-szem-cylinder”).parent().parent().css(“display”,”inline-block”);
$(“#pa_bal-szem-tengely”).parent().parent().css(“display”,”inline-block”);
$(“#pa_jobb-szem-tengely”).parent().parent().css(“display”,”inline-block”);
}else{
$(“#pa_bal-szem-dioptria”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-dioptria”).parent().parent().css(“display”,”none”);
$(“#pa_pupilla-tavolsag-balpd”).parent().parent().css(“display”,”none”);
$(“#pa_pupilla-tavolsag-jobbpd”).parent().parent().css(“display”,”none”);
$(“#pa_vekonyitott-lencse”).parent().parent().css(“display”,”none”);
$(“#pa_bal-szem-cylinder”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-cylinder”).parent().parent().css(“display”,”none”);
$(“#pa_bal-szem-tengely”).parent().parent().css(“display”,”none”);
$(“#pa_jobb-szem-tengely”).parent().parent().css(“display”,”none”);
}
});

});

Greetings,
Áron

#316331 Copied
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Issue on product page builded by product page builder

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