Issue product image - by invenia - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: invenia
    invenia
    Participant
    January 27, 2016 at 15:46

    Hi Support, when I try to activate Classico theme 1.4 I receive the following error message:
    array() expects parameter 1 to be a valid callback, function ‘yourtheme_woocommerce_image_dimensions’ not found or invalid function name in /home/travelad/webs/www.pesciviaggi.it/wp-includes/plugin.php on line 525

    Message disappeare if I rename function name to “et_woocommerce_image_dimensions” in woo.php

    BUT : there is not “product image” box in product page.

    (all plugins disabled, except WooCommerce 2.5.1)
    Can you help me, please ?
    Thanks
    Silvio

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2016 at 18:45

    Hello,

    Please revert back to old Woocommerce version as Classico 1.4 isn’t compatible with the latest Woocommerce version. You have to wait for the theme update.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: invenia
    invenia
    Participant
    January 27, 2016 at 23:26

    Downgraded to WooCommerce version 2.4.13, same issue: no product image in backoffice

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2016 at 09:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: invenia
    invenia
    Participant
    January 28, 2016 at 17:02

    A new upload of all theme’s files (and updated plugins) seems have solved the issue (WC 2.4.12)

    thanks for your assistance. Silvio

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2016 at 19:11

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

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