Issue when trying to edit my Home Page with Elementor.

This topic has 5 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Intermarket Guest Amenities
    Intermarket Guest Amenities
    Participant
    October 10, 2024 at 10:24

    When I try to edit my Home Page in Elementor, the page is showing not as the front page looks. It’s just text and images with no design.

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    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2024 at 11:45

    Hello, @Intermarket Guest Amenities,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

    Should you have any further questions or concerns, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Intermarket Guest Amenities
    Intermarket Guest Amenities
    Participant
    October 16, 2024 at 04:52

    Hi, it’s doing the exact same thing again. Please help. What is the issue so I can fix myself cos this seems to keep happening?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 16, 2024 at 06:55

    Hello, @Intermarket Guest Amenities,

    Thank you for your prompt response.

    We have thoroughly reviewed your website and did not encounter any issues. The homepage, including the Elementor editing functionality, appears to be working correctly on our end.

    For your reference, we have recorded a video demonstrating this. You can find the video link in the private content area.

    It seems that the issue you are experiencing may be related to a caching problem on your side. We kindly suggest checking your website using a fresh browser or clearing your cache.

    We hope this information is helpful.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 16, 2024 at 07:21

    Dear Intermarket Guest Amenities,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Issue when trying to edit my Home Page with Elementor.’' has been successfully resolved, and the topic is now closed for further responses

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