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Issue with Adding Products to Cart from Wishlist on XStore Theme

This topic has 4 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Luca Rossi

Dylan

Participant

March 17, 2024 at 17:43

Dear 8theme Team,

I hope this message finds you well. I am encountering an issue with the wishlist functionality on my website using the XStore theme. Although adding products to the wishlist works correctly, I am unable to subsequently add these products to the shopping cart from the wishlist page.

When attempting to move items from the wishlist to the cart, either nothing happens, or the action does not lead to the expected result of having the product appear in the shopping cart. This issue affects the user experience negatively, as customers are unable to seamlessly transition their desired products from the wishlist to the cart for purchase.

Could you please assist me in troubleshooting this problem? Are there specific settings or updates within the XStore theme or associated plugins that I need to check or modify to ensure the wishlist to cart functionality works correctly?

Your guidance and support in resolving this issue would be greatly appreciated, as I aim to provide a smooth and efficient shopping experience for my customers.

Thank you for your attention to this matter, and I look forward to your prompt response.

#387250 Copied Theme version: 9.2.9

3 Answers

Tony Rodriguez

Support staff

March 18, 2024 at 08:08

Hello, @Dylan,

Thank you for contacting us and for using XStore.

Upon thorough review of your website, we are pleased to inform you that we have not encountered any issues. Additionally, we have successfully transferred items from the wishlist to the shopping cart without experiencing any difficulties.

For your convenience, we have recorded a video demonstration of this process. You can view this video in the private content area provided for your reference.

If the issue persist on your end, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#387288 Copied

Dylan

Participant

March 18, 2024 at 17:14

A product is effective. But when multiple products are added to the wish list, and after selecting them all and clicking all products add to Cart, the error will occur (only one product will be added).

#387398 Copied

Luca Rossi

Support staff

March 19, 2024 at 08:14

Subject: Assistance Required: Verification of Functionality for “Add All To Cart” Button on Dear Dylan,

We hope this message finds you well.

We are reaching out to inquire if you have encountered any difficulties with the “Add All To Cart” button on the Wishlist page. For your reference, here is a screenshot of the page in question: https://prnt.sc/1Z5ucCogZ3jg.

Please be informed that we have recently made an adjustment by disabling the “Redirect to the basket page after successful addition” feature. This change is intended to enhance the functionality of the “Add All To Cart” button, ensuring it operates smoothly as intended.

To assist us in confirming the resolution of any issues, may we kindly ask you to retest the button at your earliest convenience? Here is an updated screenshot for your review: https://prnt.sc/UhwoIn2NRNIl.

Your feedback is highly valuable to us, and we would greatly appreciate your confirmation on the matter.

Thank you for your attention and cooperation.

Best regards,
The 8Theme Team

#387462 Copied
Tagged: adding products to cart, best selling woocommerce themes, wishlist cart problems, woocommerce themes problems, xstore cart wishlist issues, xstore theme issues
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