Issue with Carousel Product Categories..

This topic has 5 replies, 4 voices, and was last updated 1 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: DonDigital
    DonDigital
    Participant
    January 30, 2025 at 16:45

    Hello we are facing issue in our homepage with Carousel Product Categories. The images were appered and not are now showing at all. can you please check?

    Please, contact administrator
    for this information.
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    support staff only.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 31, 2025 at 07:38

    Hello, DonDigital,

    Thank you for contacting us and for using XStore.

    During our investigation, we activated the XStore parent theme on your website and found no issues. It appears that the problem is related to the Xstore child theme currently in use.

    We recommend reviewing your child theme or considering the use of a new child theme to address the issue.

    You can download new XStore child theme here: https://www.8theme.com/downloads/

    We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: DonDigital
    DonDigital
    Participant
    January 31, 2025 at 11:00

    Hello, thanks we have done that and still the same

    Avatar: Justin
    Luca Rossi
    Support staff
    February 3, 2025 at 16:45

    Dear @DonDigital,

    We hope this message finds you well.

    Upon reviewing your theme settings, we noticed that the jQuery Migrate library had been disabled. Please note that the Massive Addons for WPBakery Page Builder plugin relies on the jQuery Migrate library to function properly.

    To resolve the issue, we have re-enabled the jQuery Migrate library, and everything is now working as expected.

    We kindly request you to review the changes on your end and confirm if everything is functioning correctly.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 12, 2025 at 13:57

    Dear DonDigital,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Issue with Carousel Product Categories..’' has been successfully resolved, and the topic is now closed for further responses

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