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Issue with categories in my home page , need it guys

This topic has 5 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

Amineo

Participant

August 1, 2024 at 12:19

Ok, please! this one is really serious
in categories images are not loading axcept one, take a look at the attatchment

Files is visible for topic creator and
support staff only.

#408279 Copied Theme version: 9.3.16

4 Answers

Rose Tyler

Support staff

August 1, 2024 at 12:25

Hello Amineo,

Thank you for reaching out to us.

To update the category miniature, please navigate to the Dashboard, select ‘Products’, then ‘Categories’, choose the category you wish to edit, and proceed to change the miniature as needed.

Best Regards,
8Theme’s Team

#408283 Copied

Amineo

Participant

August 1, 2024 at 12:27

I began to think that a bot was replying to me…..anyways thank you it was the image extension it has to be changed to JPEG

#408286 Copied

Rose Tyler

Support staff

August 1, 2024 at 12:45

Hello Amineo,

Thank you for letting us know.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#408292 Copied

Rose Tyler

Support staff

August 2, 2024 at 11:49

Hello Amineo,

We noticed that you rated us with 4 stars. We are committed to providing the best service and would greatly appreciate any feedback you could provide that would enable us to earn a 5-star rating from you.

Best Regards,
The 8Theme Team

#408507 Copied
Tagged: category problems, home page issues, professional help, template fixes, troubleshooting, woocommerce, wordpress templates
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