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Issue with Category Page on XStore Theme

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Alex Carter

  • Avatar: Manhal
    Manhal
    Participant
    April 2, 2025 at 12:26

    Dear XStore Support Team,

    I have encountered an issue on the following category page:

    https://trade.cavalotec.com/product-category/agri/cavalo-agri/cavalo-air-inlets/

    This problem appears only on this specific category page and does not occur on any other pages. Since the page is generated automatically, I wanted to check if there is any way to fix this issue.

    Could you please assist me in resolving it?

    Best regards,

    Files is visible for topic creator and
    support staff only.
    #439473 Copied Theme version: 9.4.9
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 2, 2025 at 12:31

    Hello, Manhal,

    Thank you for reaching out to us.

    We understand that you are experiencing an unusual layout issue on your product category pages.
    It is because your excerpt contains tags, and when a part of the excerpt is taken to show some unclosed tags caused the problem. Keep the Show Excerpt option disabled https://prnt.sc/KULQLZ6zKCMQ or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

    Best regards,
    8Theme’s Team

    #439475 Copied
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