Return to previous page

Issue with Currency Display in Quick Cart View – XStore Theme

This topic has 4 replies, 2 voices, and was last updated 4 months ago ago by Jack Richardson

ziemczeq

Participant

August 20, 2024 at 13:05

Hello 8theme Support Team, I hope this message finds you well. I am experiencing an issue with the XStore theme in my WooCommerce store, where I am using WPML, a multi-currency setup (PLN and USD), and geolocation to automatically switch currencies based on the user’s location. Everything is functioning correctly, except for a problem in the quick cart view.

When the site’s currency is set to PLN, the quick cart view incorrectly displays the subtotal in USD instead of PLN. However, in the checkout process and other areas, the currency is displayed correctly as PLN. This issue is isolated to the quick cart view.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#410852 Copied Theme version: 9.3.17

3 Answers

Jack Richardson

Support staff

August 20, 2024 at 15:36

Dear @ziemczeq,

I hope this message finds you well. We kindly request your assistance in conducting a test using the default WooCommerce theme, Storefront. Please ensure that no other plugins are active during this test, except for WooCommerce and Elementor.

Should the issue persist under these conditions, we advise you to reach out to the provider of the plugin that offers this specific functionality, requesting compatibility support.

Additionally, we would greatly appreciate it if you could provide a video recording of your test. This will help us verify that the results are accurate and not due to any misinterpretations.

Thank you for your cooperation and understanding.

Best Regards,
Jack Richardson
8Theme’s Team

#410890 Copied

ziemczeq

Participant

August 20, 2024 at 17:34

Ok – maybe i will do it in a future. Right now i would love to disable quick cart option. How i can do it?

#410908 Copied

Jack Richardson

Support staff

August 21, 2024 at 09:21

Dear @ziemczeq,

I hope this message finds you well. If you are looking to disable the auto-open cart (when a product is added to the cart) or off-canvas content feature, please follow the steps outlined below:

1. Access the Header Builder in the top-bar panel by clicking on this link: https://prnt.sc/NkzBdoX7kYBK.

2. Navigate to the Shopping Cart element settings by following this link: https://prnt.sc/xclMWtQ4Y-qu.

3. To completely disable the off-canvas content of the Cart element, set the value to ‘none’ in the option available here: https://prnt.sc/vDospAE0WuyI.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

#410971 Copied
Tagged: best selling themes, currency display issue, online store solutions, quick cart view, woocommerce themes, xstore theme
Viewing 4 results - 1 through 4 (of 4 total)