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Issue with dropdown menus - by feeldesign

This topic has 6 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

feeldesign

Participant

May 2, 2014 at 16:47

HI
I’ve had this mail sent through from a client that was sent to them – any ideas why? Works fine on a Mac but not PC it seems!

I was trying to get some details for customers about Newby Hall but find your website is broken.
Specifically, the menus pull down but can’t be clicked unless the left mouse button is held down..
I tried Firefox, Chrome and IE11 browsers withe same result in each.
Try it yourself at http://www.newbyhallandgardens.com
If you are not already aware of the problem, please contact your Webmaster urgently and get it fixed.

Please, contact administrator
for this information.

#2532 Copied

5 Answers

FranM

Participant

May 2, 2014 at 18:47

Hi,
Just letting you know it doesn’t work on the Mac, Safari 7.0.3, either.

Hope this helps.

Fran

#2538 Copied

feeldesign

Participant

May 2, 2014 at 21:08

I’ve reduced padding, as one menu was wrapping on Safari – which may be the issue? Extra button got added in today which stretched it wider

#2545 Copied

Eva Kemp

Support staff

May 3, 2014 at 11:54

Hello,

Sorry but your question is a bit unclear for me. I’ve checked the site http://www.newbyhallandgardens.com and haven’t found any issues with dropdown menus. They are all clickable. Could you please specify how exactly I can reproduce the problem?

Regards,
Eva Kemp.

#2576 Copied

feeldesign

Participant

May 4, 2014 at 10:11

I think we solved it – an extra nav button had been added after I built it – which wrapped the nav in some browsers, making a gap, which IE etc could not cope with – I narrowed the padding between the buttons by 10 pixels to stop it
Thanks

#2597 Copied

Eva Kemp

Support staff

May 4, 2014 at 16:59

Hello,

We’re glad the issue has been solved.
If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

#2644 Copied
Tagged: dropdown, issue, menu, solution, woocommerce, wordpress
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