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Issue with Dynamic Pricing – Decimal Prices Not Displaying Correctly

This topic has 2 replies, 2 voices, and was last updated 8 hours, 26 minutes ago ago by Rose Tyler

  • Avatar: Sadrettin
    Sadrettin
    Participant
    March 13, 2025 at 10:21

    Dear XStore Support Team,

    We are using the Dynamic Pricing plugin to apply quantity-based discounts to our products. However, when we enter prices such as 1.50 or 3.70, the system only displays whole numbers (1 or 3), ignoring the decimals.

    Could you please assist us in resolving this issue? Do we need to adjust any currency settings, or is this a bug?

    Looking forward to your support.

    Best regards,
    Sadrettin

    #437156 Copied Theme version: 9.4.6
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2025 at 12:38

    Hello Sadrettin,

    Thank you for reaching out to us.

    1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    2/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

    Best regards,
    8Theme’s Team

    #437178 Copied
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