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Issue with Elementor and XStore Settings Not Responding

This topic has 6 replies, 3 voices, and was last updated 2 months ago ago by Andrew Mitchell

sherif

Participant

September 27, 2024 at 17:04

Hello,

I hope you’re doing well.

I’m experiencing some problems with the settings in both the Elementor panel and the XStore settings on my website. When I try to make changes, such as adjusting how the product image appears on the shop page or other product display settings, the changes don’t take effect. Whether I enable or disable these settings, the result on the website remains the same.

I have another website designed with the same theme that I purchased from your team before, and it doesn’t have this issue. When I change the settings on that site, they apply successfully. I’m not sure why it’s not working on this current website.

To help illustrate the problem, I’ve attached screenshots of both the new website (with the issue) and the old one (where everything works fine). These screenshots show the settings I’ve applied and how they’re reflected on each site.

Could you please help me figure out what might be causing this problem and how to fix it?

Thank you very much for your assistance!

Best regards,

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for this information.

#416157 Copied Theme version: 9.4.1

5 Answers

Tony Rodriguez

Support staff

September 28, 2024 at 11:16

Hello, @sherif,

Thank you for contacting us and for using XStore.

To assist you effectively with the issue you are experiencing, we kindly request that you provide us with the WP-Admin access credentials. Please ensure that you submit this information through the private content area designated for secure exchanges.

Your cooperation will enable us to review your settings thoroughly and offer the necessary support.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

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for this information.

#416212 Copied

sherif

Participant

September 28, 2024 at 14:27

Thanks for the assistance. WP admin access Inside the private content area
Please I also want to change the colors of the buttons on the quick View window. I did not find any settings to modify the colors on it. Thank you for your assistance. Best regards.

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for this information.

#416220 Copied

sherif

Participant

September 29, 2024 at 20:28

WP admin access Inside the private content

Please contact administrator
for this information.

#416338 Copied
Tony Rodriguez

Support staff

September 30, 2024 at 05:57
Hello, @sherif,

Thank you for your prompt response.

1/ Upon reviewing your website, we have noticed that you utilize a custom layout for all archive pages. To address your requirements for the product archive page, we recommend making the necessary modifications through Elementor. This will allow you to tailor the layout to better suit your needs.

For your convenience, we have created a video tutorial to guide you through the process. You can find the link to this video in the private content area provided.

We hope you find this information helpful.

2/ To change the color of the add to cart button on the quick View window, Please add the following CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
.et-quick-view-wrapper .product_type_variable{
       background-color: #c1c1f2 !important;
    color: black !important;
}
```
3/ To change the color of the buy now button on the Quick View window, Please navigate to Xstore > Theme options > Woocommerce > Single product page > Layout > Buy now button > Change color as per your requirement and publish it

Please see the image for reference here: https://paste.pics/S2119

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.
#416360 Copied
Andrew Mitchell

Support staff

October 21, 2024 at 01:05

Dear sherif,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#419590 Copied
Tagged: elementor issues, elementor xstore conflict, troubleshooting woocommerce, woocommerce elementor solutions, wordpress woocommerce templates, wordpress xstore not responding, xstore settings problems
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Issue with Elementor and XStore Settings Not Responding

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