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Issue with filter brand search result emptry

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

Chris0483

Participant

January 9, 2023 at 17:32

Hello

in the filter sidebar, when I select a brand only, the result is always empty.
I checked many settings, but I don’t know how to fix that.
Can you help us please ?

https://www.awesomescreenshot.com/video/13848155?key=3d0c2f6b40d663bd34bb55d133f01ee3

Best regards

Chris

Please, contact administrator
for this information.

#343393 Copied Theme version: 9.0.1 WooCommerce version: 7.2.2

1 Answer

Tony Rodriguez

Support staff

January 10, 2023 at 05:28

Hello, @Chris0483,

Your issue has been solved please check back to your site after clearing the browser cache.

The problem was caused by the brand attribute that you created. Attribute slag conflicted with the build-in brand feature https://ibb.co/rMHrgHN
I have changed the brand slug to brand_attr. Check the filter now.

Regards 8Themes Team.

#343414 Copied
Tagged: brand, empty, filter, result, search, woocommerce, wordpress
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