Issue with Footer Layout After Elementor Plugin Update

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: EW
    EmporioWeb
    Participant
    August 27, 2024 at 16:02

    Dear Support Team,

    I am experiencing a problem after the recent update of the Elementor plugin on my website, which uses the XSTORE theme. The footer’s appearance and layout have changed, and it is no longer displaying correctly.

    Could you please assist in resolving this issue? Your help would be greatly appreciated.

    Thank you in advance.

    Best regards,

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 28, 2024 at 08:35

    Hello, @EmporioWeb,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache before revisiting your site.

    Please note that we have deactivated the cache plugins on your site to facilitate this process.

    For your reference, we have included a screenshot in the private content area of our support platform.

    We hope this resolves the matter to your satisfaction. Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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