Issue with Header Menu Icons Showing Borders After Demo Installation

This topic has 4 replies, 3 voices, and was last updated 11 minutes ago ago by Andrew Mitchell

  • Avatar: Benz
    Benz
    Participant
    February 25, 2025 at 17:40

    Dear XStore Support Team,

    I recently installed the XStore theme and imported a demo. However, after installation, the header menu icons (cart, wishlist, search, and account icons) are displaying with unwanted borders.

    What I Have Tried:
    -Flushed cache and CDN
    -Disabled plugins
    – Checked Theme Options → Header Builder for any border settings

    Despite these attempts, the issue persists. I have attached a screenshot for reference. Could you please assist me in resolving this issue?

    Looking forward to your support.

    Best regards,

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2025 at 18:29

    Hello, Benz,

    Thank you for reaching out to us.

    It appears that the box-shadow setting for the buttons is configured through the Elementor plugin. Kindly check your settings or provide us with access so we can review it for you.

    https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

    Warm Regards,
    The 8Theme Team

    Avatar: Benz
    Benz
    Participant
    February 25, 2025 at 19:12

    Hi Rose,

    Thank you for your reply. I follow your guidance and check the Elementor. The issue has been solved.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 25, 2025 at 19:12

    Dear Benz,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Issue with Header Menu Icons Showing Borders After Demo Installation’' has been successfully resolved, and the topic is now closed for further responses

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