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Issue with images quality even after thumbnails regenerated

This topic has 4 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Jack Richardson

Fareed Fares

Participant

June 7, 2024 at 22:07

In those pages the product images of the main image and hover images is very bad in mobile and desktop even after thumbnail regeneration
the issue is mainly in the carousel and grid, although any other images on the website are very good and sharp

https://heallocare.app/
https://heallocare.app/%d8%a7%d9%84%d9%85%d8%aa%d8%ac%d8%b1/

#398703 Copied Theme version: 9.3.11

3 Answers

Rose Tyler

Support staff

June 8, 2024 at 06:11

Hello, Fareed Fares,

Please navigate to the following path in your website’s dashboard:
Appearance > Customize > WooCommerce > Product Images > Thumbnails width. Once there, please adjust the width to 346px http://prntscr.com/10pcw4z After adjusting the setting, kindly use a plugin to regenerate the thumbnails.
Additionally, please proceed to:
Theme Options > WooCommerce > Products Design > Stretch image, and set it to ‘Off’.

Your current images have 345px width and the next quality – https://heallocare.app/wp-content/uploads/2024/05/71-345×345.webp If this is not what you are looking for, check the plugins that you are using, maybe one of them reduces the quality of images, and contact support of WooCommerce to get further assistance https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#398715 Copied

Fareed Fares

Participant

June 8, 2024 at 09:45

the issue is only in xstore woocomerce componenets like it’s grid or carousel

#398735 Copied

Jack Richardson

Support staff

June 10, 2024 at 07:50

Dear @Fareed Fares,

I hope this message finds you well. We are writing to request further details regarding the issue you are experiencing with images. At your earliest convenience, could you please provide us with screenshots of the specific elements in question? Currently, we are not observing any issues on our end, either on mobile or desktop devices.

Your cooperation will help us address your concerns more effectively.

Best regards,
Jack Richardson
The 8Theme Team

#398883 Copied
Tagged: image quality issues, thumbnail regeneration, woocommerce image problems, woocommerce quality improvement, wordpress image optimization, wordpress thumbnail solutions, wordpress woocommerce themes
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