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Issue with importing demo as parent and child

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

Burak Simsek

Participant

June 12, 2024 at 07:42

Dear team,

When attempting to import the xtore demo and choosing for parent and child theme installation, the installation gets stuck around 60% and am getting errors. Please see attached image. Can you please advise?

Name for parent theme should be: bestel365 and child theme name should be bestel365-child

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#399378 Copied Theme version: 9.3.1.2

3 Answers

Tony Rodriguez

Support staff

June 12, 2024 at 09:09

Hello, @Burak Simsek,

Thank you for contacting us and for using XStore.

1/ If you rename the parent theme folder then you can’t automatically update the theme. we recommend to do not change the parent theme folder name, use the default one. Child theme name could be any you need.

2/ We are pleased to inform you that we have successfully installed the child theme and imported the demo on your website.

For your reference, images have been uploaded to the private content area of your site.

We hope this enhancement meets your expectations. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Burak Simsek

Participant

June 12, 2024 at 09:56

Understood. Thanks a lot!

#399408 Copied

Tony Rodriguez

Support staff

June 12, 2024 at 11:25

Hello, @Burak Simsek,

You are welcome!

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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Tagged: importing demo issue, parent child demo problem, solving woocommerce theme issues, woocommerce demo importing error, wordpress theme troubleshooting, wordpress woocommerce themes
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Issue with importing demo as parent and child

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