Issue with Mini Basket and Broken Layout in Shop

This topic has 2 replies, 2 voices, and was last updated 19 minutes ago ago by Rose Tyler

  • Avatar: Alexandra
    Alexandra
    Participant
    January 31, 2025 at 12:38

    Issue with Mini Basket and Broken Layout in Shop

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    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2025 at 13:20

    Hello, Alexandra,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

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