Return to previous page

Issue with Missing Categories in Spotlight Section

This topic has 15 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Luca Rossi

Bagwani

Participant

July 3, 2024 at 12:22

Hey!
I have mentioned all the categories, but only a few are showing up in the spotlight categories. For example, categories like salad dressing and massage oil are not showing up. I have checked everything, but they still aren’t visible. Could you please check this issue? Thank you.

Regards,
BAGWANI

Files is visible for topic creator and
support staff only.

#402893 Copied Theme version: 9.3.14

14 Answers

Bagwani

Participant

July 3, 2024 at 12:25

Second, do one thing in the mobile version make the size of spotlight categories small so that 4 categories will show in front.
Thank you

Files is visible for topic creator and
support staff only.

#402895 Copied

Bagwani

Participant

July 3, 2024 at 12:42

You can now please work.

#402904 Copied

Tony Rodriguez

Support staff

July 3, 2024 at 12:48

Hello, @Bagwani,

Thank you for contacting us and for using XStore.

1/ We kindly request that you navigate to Dashboard > Products > Categories > Edit Categories to ensure that the mentioned categories have been populated appropriately https://paste.pics/RAVCQ

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Kind Regards,
8theme team

#402908 Copied

Bagwani

Participant

July 3, 2024 at 13:01

Ok, so I Did this with the SALAD DRESSING category, and it is appearing but what about MASSAGE OIL? Why it is now showing then?

Second, I said to take a look at categories in a way that will show 4 on a page in the mobile version. Please do that.

#402911 Copied

Bagwani

Participant

July 3, 2024 at 13:06

Don’t look for MASSAGE OIL CATEGORY, I did this.

#402912 Copied

Luca Rossi

Support staff

July 4, 2024 at 07:07

Dear @Bagwani,

We hope this message finds you well. We kindly request that you make an adjustment to the Spotlight Categories element within the Slider Per View settings. Please switch to the mobile view and set the number of categories accordingly. For your reference, you can view the required changes here: https://prnt.sc/zrGT33PuSKfa

We hope this information is helpful to you. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#403005 Copied

Bagwani

Participant

July 4, 2024 at 07:32

Hello Dear Team,

I hope You guys are very well & Thanks for the support.

As you said, I did it that way, but it’s showing cut off, which looks quite bad. You can see for yourself, it doesn’t look good at all. I’m sending a screenshot showing how it should be done, which looks much better. It’s a request to please do it like that. I would really appreciate your help.

Files is visible for topic creator and
support staff only.

#403011 Copied

Luca Rossi

Support staff

July 4, 2024 at 07:37

Dear @Bagwani,

We would like to inform you that there is limited space available for displaying categories on mobile devices. After careful consideration, we recommend maintaining the display of only two categories for optimal user experience.

Thank you for your understanding.

Best Regards,
8Theme’s Team

#403014 Copied

Bagwani

Participant

July 4, 2024 at 07:53

Hello Dear Luca Rossi,

Thanks for the support.

It means we can’t adjust these 4 categories here in mobile version. Maybe like I have sent you a screenshot, make them a little smaller but 4 are visible. Right now, our spotlight image seems quite big, maybe by setting its margin padding, it can be made smaller. So if you could please check once, I would be very grateful to you.

Maybe by setting margin and padding, it might get fixed. Please try once, otherwise, as you say, you can see how it looks, please do it like that.
It’s up to you.

Regards,
BAGWANI

#403017 Copied
Luca Rossi

Support staff

July 4, 2024 at 08:38
Hi @Bagwani,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
.home .etheme-category-grid-image img,
.home .etheme-category-grid-image {
    width: 100% !important;
    height: auto !important;
    max-width: 100% !important;
    display: block;
}
```
Hope it helps!
#403029 Copied
Bagwani

Participant

July 4, 2024 at 08:56

Hello Dear,

I have absolutely no knowledge of coding. I’m afraid if I apply this code myself, the entire website might get messed up or something else might go wrong.

That’s why I have a small request for you: if you could fix it yourself by applying this code according to your own alignment, margin, and padding checks, it would be great. Please go ahead and apply it as per your understanding and expertise. Your help would be greatly appreciated.

Regards,
BAGWANI

#403036 Copied

Luca Rossi

Support staff

July 4, 2024 at 09:13

Hi @Bagwani,

We’ve added the custom CSS codes.

Please check your website.

https://prnt.sc/4vatWOQcJKMm

Best Regards,
8Theme’s Team

#403046 Copied

Bagwani

Participant

July 4, 2024 at 09:24

Yes, This Is what I want,
Seriously loved It.

Thanks for the help.

BAGWANI

#403051 Copied

Luca Rossi

Support staff

July 4, 2024 at 10:06

Hi @Bagwani,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403058 Copied
Tagged: fix woocommerce spotlight issue, missing categories wordpress templates, resolve woocommerce template issues, spotlight section woocommerce solution, wordpress spotlight section help, wordpress woocommerce category error
Viewing 15 results - 1 through 15 (of 15 total)

The issue related to '‘Issue with Missing Categories in Spotlight Section’' has been successfully resolved, and the topic is now closed for further responses

Issue with Missing Categories in Spotlight Section

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection