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Issue with Missing XStore Button in Elementor Editor

This topic has 2 replies, 2 voices, and was last updated 3 minutes ago ago by Andrew Mitchell

Rio Market Services

Participant

January 15, 2025 at 17:33

Hello,

I am encountering an issue with the XStore theme on my website. Specifically, the dedicated XStore button that used to appear alongside the Elementor editor tools (to access XStore theme elements and components) is now missing.

This issue occurred without any major changes or updates on my website. The missing button is essential for accessing and customizing the theme’s components directly in the Elementor editor.

Here are the steps I’ve already taken to troubleshoot the issue:

Ensured that both XStore Core and Elementor plugins are installed, activated, and updated to the latest versions.
Disabled other plugins to check for potential conflicts, but the issue persists.
Verified the compatibility of the WordPress version, PHP version, and all related plugins with the XStore theme.
Reinstalled the XStore Core plugin and cleared the website cache.
Unfortunately, none of these steps resolved the issue.

I would greatly appreciate your guidance in identifying and resolving this problem. If you need additional information or access to the website, please let me know.

Thank you for your support!

Best regards,
rioms.store
khaled -Rio Market Services

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#430732 Copied Theme version: 9.4.6

1 Answer

Andrew Mitchell

Support staff

January 15, 2025 at 19:10

Dear Rio Market Services,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Issue with Missing XStore Button in Elementor Editor

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