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Issue with mobile version of Xstore, bug

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: PEYO
    PEYO
    Participant
    January 21, 2023 at 14:34

    hey, i have a bug on my mobile version of xstore.

    It’s black and the footer is not the same as when i’m connected to my wordpress : https://snipboard.io/SVN5Eb.jpg

    also sometimes, when i click on the home when i’m on mobile, it’s also black and the modules are not the same as what i’ve created… : https://snipboard.io/olhKCN.jpg

    –

    there are the versions i created and that are supposed to display :

    home : https://snipboard.io/t3qipu.jpg

    shop : https://snipboard.io/VruTtg.jpg

    Please, contact administrator
    for this information.
    #344589 Copied Theme version: 8.3.74.3.7
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2023 at 11:14

    Hello, PEYO

    Thank you for your inquiry. It is possible that the XStore AMP plugin is causing the issue you are experiencing. If you do not need the plugin, we recommend that you keep it deactivated on your site and enjoy using our theme.

    Best Regards,
    8Themes Team

    #344622 Copied
    Avatar: PEYO
    PEYO
    Participant
    January 22, 2023 at 11:28

    thank you so much i think it worked !! 🙂

    #344624 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2023 at 12:51

    Hello, PEYO

    You’re welcome!
    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #344642 Copied

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