Issue with my account pages - by onestop

This topic has 7 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Jack Richardson

  • 6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 11:35

    Hello,

    Please tell us what theme version do you use?

    Regards,
    Jack Richardson

    Avatar: onestop
    onestop
    Participant
    August 21, 2014 at 11:38

    IDStore v3.4
    Woocommerce 2.1.12

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 11:47

    Hello,

    Could you please provide us with the access to wp-admin panel and FTP?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: onestop
    onestop
    Participant
    August 21, 2014 at 11:52

    Please see private msg

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 12:12

    Hello,

    We need the access to wp-admin panel, where we can see Theme Options, Woocommerce Settings, Pages.
    Can you provide us with it?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 12:39

    Hello,

    In WooCommerce version 2.1 were removed some shortcodes. Please read following pages for more details: http://docs.woothemes.com/document/woocommerce-shortcodes/, http://docs.woothemes.com/document/woocommerce-endpoints-2-1/.

    Regards,
    Jack Richardson

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘issue with my account pages’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.